tag:blogger.com,1999:blog-51006991282891346462024-02-19T17:36:44.583-08:00Dale Carnegie Training Western ConnecticutDale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.comBlogger477125tag:blogger.com,1999:blog-5100699128289134646.post-82306358835847214872017-09-25T06:38:00.000-07:002017-09-25T06:38:16.919-07:00eTip#665 How Great Leaders Develop Confidence<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
How Great Leaders Develop Confidence</h1>
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September 25, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-615422466.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="confidence" class="alignleft size-medium wp-image-4818" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-615422466-300x210.jpg" height="210" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-615422466-300x210.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-615422466-768x538.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-615422466-1024x717.jpg 1024w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-615422466-100x70.jpg 100w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>When you think of an ineffective leader, a lack of confidence may be one of the first characteristics that comes to mind. A confident leader instills confidence in their team. Their assertive nature and ability to make decisions with conviction is what makes their subordinates trust them. That level of confidence can help you build your own career by leaps and bounds too! Developing a self-assured rapport can start far before you ever enter leadership role. Without confidence, you can expect uncertainty across the board. The good news is, self-assurance is something that can be learned.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Start by recognizing the difference between arrogance and confidence</strong></div>
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Most people feel put off by huge egos. Boastful behavior may look similar to confidence but it often translates as nasty case of overcompensation. A haughty attitude can actually shake the confidence of your subordinates, and leave a sour taste in the mouths of peers. Neither of these outcomes are conducive to a healthy team dynamic. Confidence is a feeling of self-assurance from your appreciation of your own qualities. With true confidence, external reminders aren’t required because it is a belief that comes from within.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Stop overvaluing others while undervaluing yourself</strong></div>
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Do you have the tendency to assume that everyone in the room has it together more than you do? You may live silently live with the belief that everyone knows more, or is smarter than you are. This mentality is not uncommon. However, if not remedied, it can and will shake your confidence. Never underestimate your own intelligence or overestimate the intelligence of others. When it comes to reaching success, interest and enthusiasm can take you much further than any level innate intelligence. Concentrate on your assets and your own talents instead of focusing on where you fall short. Learning to effectively manage your thinking this way will equip you with confidence in any setting.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Work on your weaknesses</strong></div>
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It’s easy to tell someone to focus on their strengths, but when we have weaknesses that hinder our performance, our confidence takes a blow. Don’t allow your shortcomings to define you. We all have weaknesses! Instead of merely obsessing over what you don’t do well, acknowledge your weaknesses but take the necessary strides to improve upon them in the process. Feeling prepared, competent and capable will evoke confidence in how you carry ourselves instead of allowing your shortcomings to cripple you.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Give yourself kudos</strong></div>
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Agonizing over our failures is natural part of human nature. Shake things ups and keep track of your daily successes by creating a check list of tasks you complete each day. This will act as a visual reminder of your productivity and your value. Start to create a narrative in your head that shows you how well you perform. This will enable to you have more confidence in your decisions.</div>
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Finding a healthy level of confidence requires a great deal of self-awareness. The Dale Carnegie Training Courses can bring you closer to acquiring the self-belief that can move your career forward.<br />
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-68458723655342499092017-09-18T07:17:00.000-07:002017-09-18T07:20:32.267-07:00eTip#664 Good Leaders Lead with Listening<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
Good Leaders Lead with Listening</h1>
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September 17, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-517989376.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="listening" class="alignleft size-medium wp-image-4812" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-517989376-300x200.jpg" height="200" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-517989376-300x200.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-517989376-768x512.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-517989376-1024x683.jpg 1024w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-517989376-120x80.jpg 120w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>A <a href="https://hbr.org/2016/07/what-great-listeners-actually-do" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Harvard Business Review study</a> identifies a good listener as one who goes with the flow of the conversation, periodically asks questions, offers feedback and remains positive. This same study breaks down the difference between an average listener and a good one. There are definite correlations between strong listening skills and strong leadership. As a leader, you must know how to keep the lines of communication open between everyone on your team through good listening.</div>
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The <a href="http://westernct.dalecarnegie.com/contact/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Leadership Course</a> offers training that addresses exactly what’s needed to effectively lead a team in the workplace and beyond. The training can help you learn to better process information and assess how well you’re listening to others. The focus of the course is to strengthen your leadership skills with a proven 8-step delegation process. You can learn more about how this is done in the course itself. Here are some qualities good leaders practice that you can start to apply today.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Value the Views of the Entire Team</strong></div>
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A team is constructed of multiple participants who fulfill different roles. This is why it’s so important for team leaders to be tapped into each team members experience. Staying abreast of what issues your team may be facing and creating an open dialogue, closes gaps in how your team operates and streamlines workflow. Not only does it help from an operational standpoint, it also strengthens trust between you and your team. When employees feel like they’re able to talk to you about their experiences and needs, you’ll see a boost in overall productivity and team morale.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Ask the Right Questions and Engages</strong></div>
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Before beginning any conversation, good leaders are clear in their minds about what they want to gain from each correspondence. They also enter the situation with a willingness to understand all perspectives. This mindset prepares them to ask productive questions. Cathy Welling from <a href="http://www.business2community.com/leadership/managers-can-improve-listening-skills-0636763#Kvb6CebsYVBOqxmD.97" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Business 2 Community</a> wrote that “Successful listening skills are driven by a genuine desire to listen, to understand and to respond.” People become poor listeners when they hear what another person is saying, but fail to comprehend beyond their own view. This happens often when the listener is distracted by self-interests. By giving a person your undivided attention, engaging and asking the right questions you can learn much more about your team and your business.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Address the Good, the Bad and the Ugly</strong></div>
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When you are in a position of power, it becomes important to know when things are going awry or customers are unhappy. Oftentimes, employees fear the potential consequences when reporting to their supervisor. For that reason, they may be reluctant to relay bad news. This can be changed by implementing a true open-door policy. A good leader works to find solutions to problems but if they are in the dark about what’s going on, they can’t fix things. A great leader encourages transparency through listening themselves.</div>
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Our Dale Carnegie Leadership Training Course can help you communicate change and become an effective listener in a leadership capacity. Through this program you’ll have hands-on training to help you close the gap between team members and upper management!<br />
<a href="http://www.westernct.dalecarnegie.com/" style="color: #336699; font-family: arial, sans-serif; font-size: 14.17px;">www.westernct.dalecarnegie.com</a></div>
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-15068392624761393082017-09-11T06:27:00.000-07:002017-09-11T06:27:07.696-07:00e Tip#663 How to Get Things Done on Friday Afternoon<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
How to Get Things Done on Friday Afternoon</h1>
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September 10, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-583996412.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="Friday" class="alignleft size-medium wp-image-4808" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-583996412-300x200.jpg" height="200" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-583996412-300x200.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-583996412-768x512.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-583996412-1024x683.jpg 1024w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/09/iStock-583996412-120x80.jpg 120w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>The tendency to check out early around 3:00 pm on a Friday afternoon is more common than you think. In fact, experts say that our bodies naturally release hormones known as melatonin which causes us to feel sleepy around 2:00 pm. That groggy feeling is amplified on Fridays. The people who are the most effective in the office tend to approach Friday a little differently however. Since there’s still valuable time left in the day, they choose to make use of it and power through the funk. Here’s what they’re doing after lunch. You may want to take notes.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Creating the BEST to-do list for the following week</strong></div>
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A great Friday afternoon starts with an even better to-do list. Use this time to get ahead by creating a master to-do list of what you want to do next week. Then categorize that list by time sensitivity and priority. From there, schedule each task by urgency. Prioritization is an instrumental part of execution.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Tracking their progress on projects</strong></div>
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Pull out your current to-do list and start to check things off and update the status of each task. When executing any project, taking some time to plan will greatly minimize issues in the future. This will help you feel better prepared to execute that master list on Monday morning, instead of feeling overwhelmed by all the things you have to do. Who wouldn’t want to enjoy Mondays a little more?</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Tying up the loose ends</strong></div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;"> </strong>Now it’s time to get a move on some of those outstanding tasks from your to-do list. Two hours left in the work day may not be enough time to complete everything, but it certainly is enough time to start. Refer to your current to-do list and begin to tackle the tasks that take the least amount of time so that no assignment is left behind. Avoid developing the habit of pushing projects to the following week when they can be completed today.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Organizing, deputizing and Supervising</strong></div>
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This tip comes straight from the mouth of Dale Carnegie. That master list you made should help you create a delegation roadmap. Use those last few hours of Friday afternoon to delegate, deputize and supervise your team. Check in with them and see where they need help.</div>
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Developing the habit of using Fridays to get organized will make a world of a difference in productivity throughout the week. Start to view your Friday afternoon as a time dedicated to writing things down, creating timelines and meeting deadlines. Our Dale Carnegie Training Courses can show you ways to be more productive at work. Through the program you’ll be provided with hands-on training that’ll help you make your work week easier. If you’re ready to conquer Fridays, check one more thing off your to-do list and <a href="http://westernct.dalecarnegie.com/contact/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">get registered</a>!<br />
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<a href="http://www.westernct.dalecarnegie.com/" style="color: #336699; font-family: arial, sans-serif; font-size: 14.17px;">www.westernct.dalecarnegie.com</a></div>
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-57828223716635726902017-09-06T06:42:00.003-07:002017-09-06T06:42:58.940-07:00eTip#662 It’s Never Too Late to Be Successful<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
It’s Never Too Late to Be Successful</h1>
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September 4, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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Technology</div>
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The new wave of young professionals tends be technologically in-tune. They have a luxury that most seasoned professionals didn’t when they began their careers. For baby boomers, resources like YouTube and Google weren’t at their fingertips when they wanted to start their companies or launch their careers. The greatest sales and business people ran storefronts and successful multilevel marketing businesses the traditional way. You were considered well-off if you had access to a computer. Today, even children young children and up can power on, download and fully operate computers and cell phones.</div>
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When you’re an industry veteran, sometimes it can feel like you’re running behind the pack if you haven’t made it a point to keep up.</div>
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Modern-day technology has broadened the way people communicate and experience things. We are now able to FaceTime friends and family anywhere and communicate with customers who are time zones away. There are more ways to sell to, engage with and market potential consumers all over the world than ever before.</div>
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Although some members of older generations can feel left behind, they are hardly dinosaurs! They are the sharp-witted founders of some of the most successful companies we know today. While the younger generation tends to be more innately computer savvy, older generations are still effective communicators! They understand the value of being able to speak and engage with people on a level that is often overlooked in today’s communication model. That genuine connection in their communication style gives them an equal footing against millennials.</div>
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Age and experience can be on your side! There are countless ways to board this communication train if you are feeling out of touch. Dale Carnegie Training provides students with access to experts who can help them sharpen their communication skills in today’s digital age. With Dale Carnegie Training, learning to improve human relations skills and becoming a persuasive problem solver can be simple. With a format that varies from a three day to an eight-week module, there is always time to strengthen and adapt your communication skills across any channel.</div>
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In a study conducted by our experts, it was found that graduates of the program left feeling more confident, enthusiastic, empowered and inspired than employees who didn’t. Seventy-two percent of Dale Carnegie graduations agreed that their communication skills improved since enrolling.</div>
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Go ahead and sign up for the courses to see results for yourself. Use that take-charge attitude and show the world that age really is nothing but a number.<br />
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<a href="http://www.westernct.dalecarnegie.com/" style="color: #336699; font-family: arial, sans-serif; font-size: 14.17px;">www.westernct.dalecarnegie.com</a></div>
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-45161205343257115522017-08-28T07:10:00.000-07:002017-08-28T07:10:19.565-07:00eTip #661 What Solopreneurs Have Wrong<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
What Solopreneurs Have Wrong</h1>
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August 28, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652567402.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="juggle" class="alignleft size-medium wp-image-4799" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652567402-300x240.jpg" height="240" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652567402-300x240.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652567402-768x614.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652567402-1024x819.jpg 1024w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>Have you ever noticed that when a powerful person accepts an award that they have a laundry list of “thank yous” for their team? There’s no coincidence here. As the saying goes, “if you want to go fast, go alone. If you want to go far, go together.” The journey to the top is a long one and the most successful people realize that it takes a strong team to get there.</div>
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Many new entrepreneurs make the rookie mistake of trying to become a jack of all trades. As a result, they end up being the master of none. You’ve probably met the unfocused entrepreneur who thought it may be a good idea to open up a hair salon inside of their sandwich shop. These are the small business owners suffering from burnout because they single handedly oversee operations, graphic design, public relations, social media, client retention and sales. They may say things like “No one can run my business quite like I can.” In many cases this is a sign of a person who isn’t able to effectively train others, or let go of tasks to optimize the efficiency of the business as a whole.</div>
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The constant desire to learn more and grow is indeed a marking of a successful person but recognizing your strengths and weaknesses is just as important. The belief that we can be successful all on our own is one of the biggest mistakes we make.</div>
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Top executives do more of what they’re great at and delegate the rest. This maximizes the efficiency of a team and brings you toward your goals much faster. Start getting ahead by acknowledging that your shortcomings aren’t necessarily a bad thing. Each and every person will need to seek out others to fill in the gaps.</div>
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Instead of learning to juggle apples and oranges, successful people learn something about everything and everything about something. Once they’ve found their strengths, they seek out their tribe. Their tribe is the cabinet of experts in the areas they fall short in. Their job is to handle all the things great leaders cannot do, don’t have time to do or simply don’t want to do.</div>
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This belief transcends beyond the workforce. When you think of the most successful person you know, you may notice that they are in good company. They surround themselves with people who motivate them and possibly live equally inspirational lives. This is purposeful. The company you keep is reflection of you. Through selective networking and building up others, successful people eventually cultivate a powerful tribe across all avenues of their lives.</div>
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If you are having trouble letting go of tasks, delegating or building a tribe, the <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Training Course</a> and <a href="http://westernct.dalecarnegie.com/events/leadership-management-training-programs/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Leadership Training Program</a> can help. So many of our graduates are surprised just how much changing your circle can change your life.<br />
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-1197854248441260692017-08-21T06:26:00.002-07:002017-08-21T06:26:31.254-07:00e Tip# 660 Why Some People Get Promoted and Others Don’t<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
Why Some People Get Promoted and Others Don’t</h1>
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August 21, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-643957016.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="Promoted" class="alignleft size-medium wp-image-4795" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-643957016-300x200.jpg" height="200" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-643957016-300x200.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-643957016-768x512.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-643957016-1024x683.jpg 1024w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-643957016-120x80.jpg 120w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>All young professionals are not created equal at the start of their careers. We’ve all witnessed two inexperienced people start at the bottom of a company at the same time and grow at incredibly different paces. One person may have been promoted to a client-facing managerial role quickly while the other person remains in a junior position behind the curtain for years to come.</div>
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The big boss may take a personal liking to one of these professionals over the other, but the result of their career trajectories is not completely a matter of chance. There are a few distinct differences between these two individuals: mindset, action, and communication skills.</div>
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At the beginning of one’s career, confidence tends to be an issue. Most people question their ability to succeed and allow their inexperience to debilitate them. While a certain level of humility is good to have when you are green, a person who is on the fast-track to success doesn’t allow that to weaken them. Even at the beginning of their career, a success-minded individual welcomes new challenges while acknowledging their shortcomings. On the other hand, the stagnant employee may coward away from challenges in fear of exposing their inexperience.</div>
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Actively expressing interest in new tasks, taking action when you don’t feel fully prepared, and being transparent about shortcomings are not things that are easy to do in the workplace. They require a specific set of communication skills that all of us don’t innately possess. But few of us recognize that this is something we can adjust and grow over time. The <a href="http://westernct.dalecarnegie.com/contact/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Training Course</a> allows you to do just that.</div>
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One of the most famous graduates of <a href="http://westernct.dalecarnegie.com/contact/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">the Dale Carnegie Training Course</a> is the renowned business mogul, Warren Buffett. Buffett, who was nineteen years old when he enrolled in the program, learned to become a better public speaker. In one of his speeches at Columbia University, Buffett made it a point to emphasize how becoming a better speaker dramatically helped him in his career. “You can improve your value by 50% just by learning communication skills,” <a href="https://www.inc.com/carmine-gallo/the-one-skill-warren-buffett-says-will-raise-your-value-by-50.html" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Buffett said</a>.</div>
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In today’s workforce, employers are looking for the absolute best candidates to take their business to the level. In order to be the best, one must know how to separate themselves from the competition. Think of the top business executives you’ve come across and the qualities they possess. You’ll find that there are communications patterns in all of them that align with fine-tuned human relations skills.</div>
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The Dale Carnegie Training Course is a tried and true program designed to teach you how to master the art of effective communication so you can begin thriving in your own career from the very beginning.<br />
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<a href="http://www.westernct.dalecarnegie.com/" style="color: #336699; font-family: arial, sans-serif; font-size: 14.17px;">www.westernct.dalecarnegie.com</a></div>
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-82021500637284604482017-08-14T06:54:00.000-07:002017-08-14T06:54:42.879-07:00e Tip#659 The Real Cost of Employee Retention<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
The Real Cost of Employee Retention</h1>
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August 14, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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Countless <a href="https://blog.hrcloud.com/6-millennial-retention-strategies-to-adopt-in-2015/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">studies have revealed</a> that young professionals take a fluid approach to job “stability.” Younger millennials are changing their jobs just about every two to three years rather than sticking around for a pension. For employers, this can be a nuisance. Typically, companies want to hire promising individuals that show a desire for growth within their organization. This is why the common “Why do you want to work here?” question always comes up in the interview.</div>
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Hiring candidates that align with a company’s culture and replacing existing employees can be down-right tedious and pretty costly. How costly? In extreme cases, the money that companies shell out for hiring or replacing an employee can be anywhere from <a href="http://www.oracle.com/us/media1/performance-driven-compensation-1720594.pdf" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">three times the position’s salary</a>. And that doesn’t include the time it may take to fill that position, any lost opportunities, and the missed revenue that may have occurred while the vacancy was opened.</div>
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To better understand the cost of retention, it’s important to note that there are two types of losses a company experiences when they lose an employee. Indirect and direct. A direct cost is all the money that the company will use for promoting the vacancy through job board platforms. Also included is the price of creating a job. Work incentives, promotions to raises, and flexible scheduling are taken into consideration here. Indirect costs include all the knowledge and information that a previous employee knew and the potential decline in morale from the team after their departure.</div>
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With turnover rates at an all-time high, the selection process is getting tougher and tougher. Employers are becoming reluctant to take the risk of a bad investment with little longevity.</div>
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This insight shows us why it is so important to be the type of professional that companies can see long-term value in. While some companies have adjusted to the lack of long-term interest from the new pool of professionals in today’s workforce, most employers still desire loyalty. Key markers of a successful hire are similar across the board. Employers want to know that you are dedicated!</div>
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Want to communicate your long-term value to an employer in your next interview? In Dale Carnegie’s Training Course, you can develop the ability to show the markings of a future asset to any company. Each session in the course is designed to help you fine tune your communication skills for business and beyond.</div>
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<a href="http://www.westernct.dalecarnegie.com/" style="color: #336699; font-family: arial, sans-serif; font-size: 14.17px;">www.westernct.dalecarnegie.com</a></div>
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-28110893756554134332017-08-07T07:17:00.002-07:002017-08-07T07:17:10.946-07:00e Tip# 658 How to Win the Battle without Starting a War<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
How to Win the Battle without Starting a War</h1>
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August 7, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652829020.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="battle" class="alignleft size-medium wp-image-4788" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652829020-300x155.jpg" height="155" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652829020-300x155.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652829020-768x396.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/08/iStock-652829020-1024x528.jpg 1024w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>The Chinese philosopher Sun Tzu once said, “The supreme art of war is to subdue the enemy without fighting.” Can you feel the power in that statement?</div>
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Imagine being able to subdue your enemy without ever having to fight. If you’re having trouble painting that picture, you’re not alone. Most people don’t have the ability to argue skillfully. If they’re not screaming or being combative, they become just the opposite. They may feel insignificant during disagreements. They may even be unable to find the words to express themselves despite having a strong argument.</div>
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Author of <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">How to Win Friends and Influence People</em>, Dale Carnegie shares his Golden Rules on how to be effective at communication, and arguments were part of that lesson. Through his methods, you can learn how to state your views, thoughts, and ideas in a way that can easily be understood by anyone, even amidst disagreements and debates. With these tricks, you can begin to win battles without ever starting a war.</div>
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The best way to became an effective communicator is developing the ability to listen. When everyone decides to talk over one another, nothing really gets accomplished. Does this sound familiar? This is the very nature of the pointless shouting matches so many of us have had.</div>
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In <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">The Dale Carnegie Course</a>, you’ll learn how to effectively win people over. The program explains why it is important to listen to people and show respect for their opinions even when you disagree. This relaxes your opponent rather than pushing them into defense mode. Instead of arguing solely to win, try to make the person feel understood and calm rather than under attack. This way they move to a place of compromise instead of rage.</div>
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If you’re someone who tends to avoid confrontation, stepping up to the challenge fearlessly is the hardest part. When you feel overwhelmed and stuck, it may seem easy to throw in the towel. However, this isn’t always the answer. Push past these fears and work toward coming to a commonplace rather than taking the high road. This approach may seem like you are being argumentative at first. However, you’ll find that when you lead your argument with <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">listening to understand</em> rather than being heard, this method almost never turns into a combative screaming match.</div>
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Learning how to win the battle without starting a war is so vital in the workplace because how you engage with others sets a tone for your personal brand. If someone is temperamental at work, most assume that outside of work they are probably hostile too. So, what do others think about you?</div>
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If you want to be the person who is seen as friendly and not known for feuding, <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">this course is for you</a>.<br />
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-47345899264965793362017-07-31T07:08:00.003-07:002017-08-07T07:16:45.090-07:00e Tip# 657 Why I Look Forward to Mondays<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
Why I Look Forward to Mondays</h1>
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July 31, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-599997934.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="Monday" class="alignleft size-medium wp-image-4783" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-599997934-300x200.jpg" height="200" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-599997934-300x200.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-599997934-768x512.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-599997934-1024x683.jpg 1024w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-599997934-120x80.jpg 120w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>You know that dreaded ache that pounces into your soul at 8:59 pm Sunday night when you realize that your weekend is officially over. Tomorrow is Monday. And Monday means the start of the awful routine which you have now been programmed to believe is your life. I on the other hand, love Mondays. Instead of aches, a gleeful sensation of excitement fills me up on Sunday evening. Why you ask? Because Mondays are motivational. But I didn’t always feel this way? Here’s 5 tips you can use to change your view of Monday.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Tip 1: Preparation</strong></div>
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Preparation is the key to a successful Monday. Knowing what to expect and getting ready to meet those expectations eliminates half the mental anguish that usually ends up overwhelming us on Monday. Like the great Benjamin Franklin says, “Failure to prepare, is preparing to fail.”</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Tip 2: Adopt a Positive Monday Mood</strong></div>
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This one tip can transcend through every aspect of your life. Having a positive attitude can make all the difference between a great day and bad day. On Sundays, I like to destress by writing down affirmations and mantras that make me feel empowered. I also set time to reflect on the past week and to tie up any loose ends so I feel complete and ready for new challenges. I make an effort to learn from whatever may have went wrong the previous week and find ways to improve so that those same mishaps don’t happen again.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Tip 3: Be a team player</strong></div>
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Hopefully, you’ve had enough “me” time during your weekend. Start to look at Mondays as the start of being selfless and becoming a team player. Mondays are the start of the work week for everyone so get into the <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">helping others</em> frame of mind. Just as you need members of your team, expect that you will need to be available for others as well.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Tip 4: Dress to impress</strong></div>
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This is my favorite tip of them all. Start by waking up thirty minutes earlier than usual and put a little extra love and care into your appearance. If you have a favorite blazer, Monday is the perfect occasion for it. It’s also the best time to break in those new shoes. You’d be surprised how much your appearance can liven up your mood.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Tip 5: Learn something new</strong></div>
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It’s never too late to teach an old dog new tricks. I remember reading “How to Win Friends and Influence People” and it literally changed my life. The book helped shape my networking skills and taught me how to be a more approachable person so that I can nurture powerful professional relationships. Going back into the learning mindset we once had in school is so humbling. It gave me something to look forward to all week long.</div>
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What tips have you used to pull the best out of Monday?<br />
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-48816036252517553152017-07-24T06:44:00.001-07:002017-07-24T06:44:25.700-07:00eTip #656 4 Golden Rules For Getting Things Done<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
4 Golden Rules for Getting Things Done</h1>
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July 24, 2017</div>
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By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-636276606.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="tasks" class="alignleft size-medium wp-image-4780" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-636276606-200x300.jpg" height="300" sizes="(max-width: 200px) 100vw, 200px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-636276606-200x300.jpg 200w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-636276606-768x1152.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-636276606-683x1024.jpg 683w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="200" /></a>The tendency to start more tasks than you finish is all too common. Fear of failing to meet expectations from ourselves and others is one of the primary reasons we start things and just don’t finish. To coddle ourselves, we might say that we are “<em style="border: 0px; margin: 0px; outline: none; padding: 0px;">perfectionists”</em> and that’s why things are just never quite ready to go. Alternatively, some people just can’t seem to hone in on small tasks. These are the people that get so wrapped up in the big picture that narrowing in on the steps to get there feels impossible.</div>
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If checking everything off your to-do list feels unachievable, congratulations, you’re normal. Getting it all done in one day has never been a practical goal, but getting the most out of your day should always be. The solution to this common problem starts with your outlook. Once you begin to view your year, as a collection of months, days, and then hours, you can begin to effectively manage every moment of your time.</div>
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Luckily, the habit of starting and not finishing is a habit that can be unlearned with some effort. Dale Carnegie was keenly aware of the damaging effects having a “serial starter” mindset can have on our productivity. He outlined 4 work habits to combat this in his Golden Rules. To learn how to actively apply these steps to your everyday life, register for the <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Training Courses.</a></div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">1)</strong> <strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Clear your desk</strong></div>
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Before beginning any project, clear your desk of all papers and close any windows on your desktop unrelated to the immediate task at hand. This is a practical way to curb your tendency to become sidetracked by outside sources. Although your other tasks may be important, realize that there is really no such thing as multitasking. Becoming present in that moment will help you fully execute your goal. In 2017, it may be a good idea to switch your phone to Do Not Disturb mode for the time being too.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">2)</strong> <strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Do things in order of their importance</strong></div>
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Prioritize like it’s your full-time job. Prioritization is an instrumental part of end-to-end execution. Remove any preferences you have may about tasks, and objectively prioritize them based on importance and urgency. Ask yourself: What needs to get done in order for XYZ to happen? This will help you develop a habit of creating timelines built on actionable steps and not just ideas on a never-ending to-do list!</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">3)</strong> <strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Solve problems in the moment</strong></div>
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When executing any project, issues will undoubtedly arise on your way to the finish line. Instead of sweeping those issues under the rug, face them in the moment. If you are unable to correct that problem in the moment, at the very least, plan your solution. When you choose to ignore upsets in your project, they will hold you back in the long-run. After all, project management is about <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">managing</em>.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">4)</strong> <strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Learn to organize, deputize, and supervise.</strong></div>
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Getting organized on tasks is a given, but assigning responsibility is just as important. Spell out the chain of command on projects and balance the workload of all participants for maximum productivity. When problems arise that you are not able to mitigate, assign it to someone who can. You cannot multi-task on your own, but when a great team is on board, checking multiple tasks off of your to-do list at the same time becomes a realistic goal.<br />
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-3493502400454398482017-07-17T06:46:00.000-07:002017-07-17T06:46:01.599-07:00e Tip# 655 Mastering the Moment with Dale Carnegie’s Golden Rules<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
Mastering the Moment with Dale Carnegie’s Golden Rules</h1>
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July 17, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-510231582.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="peace" class="alignleft size-medium wp-image-4775" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-510231582-300x204.jpg" height="204" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-510231582-300x204.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-510231582-768x522.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-510231582-1024x696.jpg 1024w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>Distractions come in more forms than loud noises and Facebook notifications. Getting wrapped up in the past and future is a top contender when it comes to blocking our success too.</div>
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Dale Carnegie warns us to break the worry habit before it breaks us, and living in the moment is an integral part of that process. He mentions this tip in his famous <a href="http://www.nagesh.com/reference/100-golden-rules/182-golden-rules-from-dale-carnegies-golden-book.html" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Golden Rules.</a> Being present is often credited as a major key to success by acclaimed entrepreneurs like <a href="https://www.forbes.com/sites/ruthblatt/2014/04/28/how-super-producer-rick-rubin-gets-people-to-do-their-best-work/#75e6623612b7" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Ric Rubin</a> and <a href="https://finance.yahoo.com/news/salesforce-ceo-marc-benioff-500-202959374.html" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Marc Benioff</a>. Carnegie, Rubin, and Benioff have learned that being mindful and centered unlocks success across the board.</div>
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Dwelling on the past and obsessing over the future can rob you of all the present moments you’ve built. When we are not fully engaged in the present, our performance is detrimentally impacted in work and our personal relationships. Conversely, when we focus our energy on “the here and now” we set ourselves, and the people around us, up for a better future.</div>
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<em style="border: 0px; margin: 0px; outline: none; padding: 0px;">This all sounds good in theory but realistically, being present isn’t always easy.</em></div>
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Dale Carnegie knew this was a challenge for many people. That’s why this skill is something our 8 million graduates have taken away from the <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Training Course.</a></div>
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Mastering this skill starts with accepting your past! There is no “undo button” when it comes to our history. Making peace with the moments that are gone is an instrumental part of our growth.</div>
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We have all made mistakes, lost opportunities and people, but these unchangeable moments only shape us in the long-run. Learning to view the past as merely a point of reference from which we learn from will reveal appreciation for the present. You’ll find that the only real value in looking at our past is to appreciate how far we’ve come.</div>
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Once you’ve made peace with your past, the next step is releasing your worries about the future. It is certainly necessary to envision your future to effectively plan for what’s ahead. But concentrating on the future becomes problematic when you neglect the present. Success-minded people realize that worry serves no real purpose in our journey.</div>
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These principles are often easier said than done. Our <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">8-week Dale Carnegie Training Course</a> offers participants the tools needed to apply these principles to everyday circumstances. Professionals nationwide are using these fundamental skills to be mindful at every moment. The results are less stress, peace of mind and amplified productivity!</div>
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<span style="color: black; font-family: "arial" , sans-serif; font-size: 14.17px;">For more information, please visit our website! </span><br />
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-87856930805935178762017-07-10T06:25:00.000-07:002017-07-10T06:25:02.237-07:00e Tip # 654 The Dress Code of the New Workforce<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
The Dress Code of the New Workforce</h1>
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July 10, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a> </div>
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-523859730-3.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="dress code" class="alignleft size-medium wp-image-4770" height="200" sizes="(max-width: 300px) 100vw, 300px" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-523859730-3-300x200.jpg" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-523859730-3-300x200.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-523859730-3-768x512.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-523859730-3-1024x683.jpg 1024w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/07/iStock-523859730-3-120x80.jpg 120w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>A sales professional who began his career in the 1980s may be shocked to walk into the headquarters of Google in 2017 and find the Senior Vice President wearing jeans on a Monday. As new age professionals embrace a more casual corporate culture, things like stuffy e-mails and the 9 to 5 work schedule are slowly fading away. The suit and tie lifestyle seemed to be the first to go.</div>
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<a href="http://officeteam.rhi.mediaroom.com/index.php?s=247&item=1761" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Half of senior managers surveyed by OfficeTeam</a> said they wear less formal attire to work than they did even five years ago. Office dress codes are getting more relaxed and the surge of millennials joining the workforce may be part of the reason why. A casual dress code appeals to new professionals in today’s competitive job market. Balance is a huge perk for today’s workforce and having the freedom to wear what makes you comfortable reinforces the value of balance full-circle.</div>
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Nearly 60% of professionals say they’d rather work at a place that is business casual or doesn’t have a dress code at all. A mere 18% of professionals still prefer strict dress codes. Companies are following suit by scaling back on the rules and tooting laxed dress codes as a perk right up there with medical benefits and high salaries.</div>
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This new outlook doesn’t stop at in-office practices. Even client-facing roles are becoming a bit more casual. The same OfficeTeam survey found that clients have even reported feeling slightly uncomfortable when a third-party company shows up in a suit and tie. Consider how your team might feel if your contractor shows up in a three-piece suit with a briefcase in hand. Depending on your industry, that kind of energy may give off corporate auditor vibes.</div>
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Even with this distinct shift in corporate culture, there’s still a fine line between business casual and just down right too comfortable. Close to half of senior managers surveyed felt that sometimes things got a little too casual! Things like flip flops, showing too much skin, and visible tattoos are still deemed inappropriate by 47% of professionals.</div>
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Most professionals agree that you have to dress for your audience. Fashion PR firms in the Garment District of NYC may have a much different protocol than the accounting firms on Wall Street. Wearing open-toed sandals to a board meeting may be a hit or miss depending on the crowd. With personal discretion beginning to play a major role in what is viewed <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">appropriate</em> for work, the lines are often blurred. Research has proven that ultimately upper management continues to set the tone for what’s flies and what doesn’t in the office through leading by example.</div>
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What did you wear to work today? Is it different from what you would have worn just five years ago? Tell us in the comment section.</div>
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<br /><span style="color: black; font-family: Arial, sans-serif; font-size: 14.17px;">For more information, please visit our website! </span><br /><span style="color: black; font-family: Arial, sans-serif; font-size: 14.17px;"><a href="http://www.westernct.dalecarnegie.com/" style="color: #336699;">www.westernct.dalecarnegie.com</a></span></div>
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-19596620876119609952017-07-10T06:21:00.000-07:002017-07-10T06:21:19.810-07:00e Tip # 653 How Healthy Offices are Celebrating Summer Holidays<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
How Healthy Offices are Celebrating Summer Holidays</h1>
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July 3, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-577644230.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="" class="alignleft size-medium wp-image-4761" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-577644230-300x200.jpg" height="200" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-577644230-300x200.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-577644230-768x512.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-577644230-1024x683.jpg 1024w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-577644230-120x80.jpg 120w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>In our youth, summertime means BBQ’s, road trips, picnics and days laid out on the beach! When the reality of adulthood kicks in however, summers start to look a lot more like 8-hour days stuck in a windowless office with colleagues. For so many professionals, summer days spent at work feel like a daily countdown to 5 o’ clock. To them, freedom begins the moment they clock out.</div>
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<a href="http://www.redballoon.com.au/mediacentre/media-releases/want-engaged-employees-read-this" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">A RedBalloon/AltusQ report</a> discovered that companies with high employee engagement levels were up to 10 times more likely to see an increase in profits. It’s no secret that happy employees tend to be more productive. That’s why healthy organizations approach summer with a slightly different mindset. Instead of racing to 5 o’clock, they bring summer fun into the office with company activities and outings.</div>
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For a jaded employee that dreads spending more than the already mandatory 40 hours per week with his co-workers, company outings may seem like another chore. That’s why having these activities in the middle of the work day is encouraged. Studies have proven that these bonding corporate experiences create a sense of community between everyone from the bottom up. Before you write off the idea of a company picnic as an unnecessary expense or a distraction, consider these benefits.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Breaks Down Company Silos</strong></div>
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All companies battle with silos at some point. The idea that we should work vertically rather than horizontally in the chain of command is what many professionals are taught. Breaking these barriers may be as simple as firing up the grill this Friday and putting your marketing department in same room as your PR team for a good time. Disrupting well-established silos in your business can take time, but it is always worth the effort.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Allows Everyone to Recharge</strong></div>
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We all need a moment to recharge and company excursions give us permission to do just that. Regardless of what deadlines are around the corner, a little R&R is only going to give your team the energy to perform better!</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Improves Brand Identity</strong></div>
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In addition to establishing personal bonds between colleagues, company outings give corporate culture a chance to truly develop. Without communication and engagement between team members, the culture of your company defaults to hollow, made up values. We spoke about how company values are developed <a href="http://www.dalecarnegiewayct.com/page/3/#slide-3" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">in this blog</a>. When those meaningful connections begin to manifest, your team has the chance to curate a company culture they can all believe in. This sets a healthy foundation for your organization’s customer-facing brand identity.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Teams Feels Appreciated</strong></div>
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Never underestimate the power of “thank you.” A display of gratitude takes this notion even further. Holding a company picnic smack-dab in the middle of the work day can be a treat for everyone. It shakes up the day, and allows employees to feel appreciated by upper management. Showing sincere appreciation for those around us is part of Dale Carnegie’s Golden Rules for this reason. You can pick up this skill and many others from our <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Training Courses.</a><br />
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<span style="color: black; font-family: Arial, sans-serif; font-size: 14.17px;">For more information, please visit our website! </span><br />
<span style="color: black; font-family: Arial, sans-serif; font-size: 14.17px;"><a href="http://www.westernct.dalecarnegie.com/">www.westernct.dalecarnegie.com</a></span></div>
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-77737003784609040772017-06-26T06:21:00.000-07:002017-06-26T06:25:33.814-07:00eTip #562 - No One Really Wins in an Argument<div style="text-align: center;">
<span style="font-size: large;">No One Really Wins in an Argument </span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfepqAFwjhuBsDIcingTsFxB7IYTJEj8S_PLwe98F88pUQUif4pYFBHysrA0rPOjXPa8F0NfZoxRV9N7dN1MEEcYDj14YA23TwxLEr12V-JDMiyR0EafSmZCb3ex6QolYFbYLhU6pkQLPx/s1600/iStock-541574742-300x200.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" data-original-height="200" data-original-width="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfepqAFwjhuBsDIcingTsFxB7IYTJEj8S_PLwe98F88pUQUif4pYFBHysrA0rPOjXPa8F0NfZoxRV9N7dN1MEEcYDj14YA23TwxLEr12V-JDMiyR0EafSmZCb3ex6QolYFbYLhU6pkQLPx/s1600/iStock-541574742-300x200.jpg" /></a>Have you ever argued with someone with a hard head? You <b>know</b>
you’re right, the hard-headed person may know you’re right also but
they insist on continuing the argument. They might find a way to harp on
semantics or criticize your delivery just for the sake of keeping the
argument going. For them, it’s “about the principle.” No matter who is
right, arguments usually don’t end well. In business, they can come with
a major price to pay.
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Section three in Dale Carnegie’s <i>How to Win Friends and Influence People</i>
covers the topic of winning people over to your way of thinking.
There’s a heavy emphasis on arguments. Carnegie doesn’t actually believe
in arguing. He’s better than most of us. But he does realize that we
all have disagreements. He gives recommendations on how we can “fight”
without every truly getting mad. Let’s break down four of them. You’ll
have to<a href="https://www.barnesandnoble.com/w/how-to-win-friends-and-influence-people-dale-carnegie/1100370318?ean=9780671027032"> pick up the book</a> for the other tips.<br />
<b>Never tell them that they’re wrong</b><br />
Resisting the urge to be right and bask in your <i>rightness</i> is
a short-sighted victory. When you tell someone that they wrong they
rush into defense mode and tension escalates. Carnegie recommends that
you go into the situation acknowledging that you yourself may be, wrong.
With that thought in mind, ask the other person to examine the facts.
Through this humble approach, the other person opens up to examining the
flaws in their own argument. From there, they will reach their own
conclusions without any brash accusations from you.<br />
<b>Admit when you’re wrong</b><br />
After you’ve examined the facts together, you may realize that your
own argument may be flawed. It’s time to acknowledge it. Here’s is where
many adults struggle. Naturally we want to avoid the humiliation of
being wrong. However, when we acknowledge our shortcomings and even
apologize for them, we will likely welcome a more forgiving attitude
from the other person. This will minimize the chances for resentment.<br />
<b>Allow the other person to feel that the idea is their own</b><br />
Dale Carnegie says this is achieved by honestly seeing things from
the other person’s point of view. This skill is a major key to
neutralizing a potentially fiery argument. It’s an advanced Dale
Carnegie tip that we touch on the<a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/"> Dale Carnegie Training Courses</a>.
Letting another person think the solution is their idea is absolute
gold when it comes to arguments because it greatly reduces the chances
for bad blood when the fight is over. Everyone believes that they’ve won
once you’ve mastered this art.<br />
<b>Let the other person do the majority of the talking</b><br />
Letting the other person do the majority of the talking is a simple
principle that gets lost in an argument more often than not. Remembering
this will keep the disagreement from elevating to a shouting match.
People love to hear themselves talk and appreciate having the
opportunity to express themselves. Regardless of the outcome, if the
other person has had the opportunity to get it all off their chest, they
will leave the situation feeling better about themselves and you.<br />
We’ve only scratched the surface of this topic. Dale Carnegie gives 8
other tips that have changed the way people “argue” as leaders. Through
this strategy, most professionals walk away learning that no one really
wins an argument at all. If you’re interested in turning your arguments
into constructive disagreements, consider grabbing a seat in the<a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/"> Dale Carnegie Training Course</a>
while seats are available. Many of his Golden Rules will be instilled
in you in a real-life way so that you may never truly lose an argument
again.<br />
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For more information, please visit our website! www.westernct.dalecarnegie.comDale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-6505922678527562672017-06-12T06:46:00.002-07:002017-06-12T06:46:52.701-07:00eTip # 651 A Page from Richard Branson’s Book<div style="background-color: white; border: 0px; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 12px; margin-top: 12px; outline: none; padding: 0px;">
<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-536659322.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="" class=" wp-image-4741 alignleft" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-536659322-300x193.jpg" height="179" sizes="(max-width: 278px) 100vw, 278px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-536659322-300x193.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-536659322-768x494.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/06/iStock-536659322-1024x659.jpg 1024w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="278" /></a></div>
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Richard Branson is the Billionaire who founded the Virgin Group, which controls more than 400 companies today. Known for disrupting industries, his leadership approach sets him apart from the traditional ways of business. He recognizes that people are not truly successful unless they enjoy what they’re doing and allow time for fun. His empire was built on investing wisely in his business and his staff with the power of people always at the forefronts of his every decision. Here’s what we can learn from him.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Invest in the Right PEOPLE</strong></div>
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Investing in startups is really an investment in people. Richard Branson took $1 million dollars and blindly invested into the early-stage tech startup, Twitter. It is important to invest time, energy and capital into the growth and wealth of your people. Most companies are not willing to take a risk on new concepts, ideas and pursuits because the risk is too great, but Branson showed us that we should.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Prioritize Social Responsibility</strong></div>
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If you want to invest like Branson, this tip is a major key. Investors should seek out companies with services that will help their community or leave a positive impact on the world. Our social responsibility cultivates a positive synergy and gives people purpose.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Prioritize YOU Time</strong></div>
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Many of us are taught to believe that if we work 100 hours per week, we’ll eventually become successful. While the work must be done in order to see a payoff, Branson has showed us that our work shouldn’t cost us our vitality. We don’t need to buy into the idea that being overworked guarantees success.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;"> Welcome New Ideas</strong></div>
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There is always something we can do better. Branson recognizes that companies that are radically different survive because they stand out. In fact, Branson has never been afraid to say “yes” to new concepts, ideas and pursuits.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Let Your Failures and Weaknesses Guide You</strong></div>
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Branson sets the example of a man who never lets his obstacles become his limitations. Despite having dyslexia, tax issues and financial troubles in his early stages, he has never let any of this hold him back. He chose to learn from his mistakes, address his shortcomings and use them to guide him through his career.</div>
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Richard Branson’s career is not a guaranteed success map but it can set a foundation for doing business. Everyone’s journey will be different but we can all take a page from his book. His relationships with people propelled his career forward. We teach students about this in our <a href="http://westernct.dalecarnegie.com/events/relationship-selling-sales-training/?F_s=2" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Winning with Relationship Selling</a> course. His ability to communicate as were the markings of a true leader. Our students learn how to do this for themselves in our <a href="http://westernct.dalecarnegie.com/events/presentation-skills-training/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">High Impact Presentations</a> and <a href="http://westernct.dalecarnegie.com/events/leadership-management-training-programs/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Leadership Training for Managers</a> courses. Our <a href="http://westernct.dalecarnegie.com/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Training Courses</a> have been providing professionals with the skills needed to live more like Branson!</div>
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For more information, visit our <a href="http://westernct.dalecarnegie.com/" style="color: #336699;">website </a></div>
Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-72812151889261243662017-06-05T10:25:00.001-07:002017-06-05T10:25:47.736-07:00eTip # 650 Why DIY Education Isn’t Always the Answer<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
Why DIY Education Isn’t Always the Answer</h1>
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June 5, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;" title="Posts by Bob Dickson">Bob Dickson</a> <div class="a2a_kit a2a_kit_size_32 addtoany_list" data-a2a-title="Why DIY Education Isn’t Always the Answer" data-a2a-url="http://www.dalecarnegiewayct.com/diy-education-isnt-always-answer/" style="border: 0px; display: inline; line-height: 32px; margin: 0px; outline: none; padding: 0px; touch-action: manipulation;">
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-542302508.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;"><img alt="Learn" class="alignleft size-medium wp-image-4738" height="181" sizes="(max-width: 300px) 100vw, 300px" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-542302508-300x181.jpg" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-542302508-300x181.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-542302508-768x464.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-542302508-1024x618.jpg 1024w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>With everything you could possibly want to learn just a quick Google search away, the DIY mindset has taken over this generation! The concept of do-it-yourself is hardly a new one, but in the age of information and instant gratification, it’s here to stay. People love the idea of learning on their own, saving money and customizing their experiences.</div>
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When it comes to high-level topics like finding the best dinner recipes or figuring out how to perfect your tie tying technique, video tutorials will do just fine. For more complex subject matters, like leadership or public speaking, picking up a few books on that topic area might be helpful, but nothing beats one-on-one training!</div>
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While teaching ourselves can be useful, we lose the benefit of having input from someone else. This means we can sometimes miss our own mistakes. One-on-one support and environmental learning has a few key benefits that we would have a difficult time attaining all on our own.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Access to the expert</strong><br style="border: 0px; margin: 0px; outline: none; padding: 0px;" />Unlike working alone, you have the benefit of the expert at your fingertips in a one-on-one setting. If perhaps a reading is unclear to you there are people to ask in real-time for clarification. When we are teaching ourselves something complex, we are often left with questions. Mentors have a wealth of experience to streamline the learning process for you.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Feedback</strong><br style="border: 0px; margin: 0px; outline: none; padding: 0px;" />We tend to have our own biases about ourselves. This can inadvertently affect the feedback we provide ourselves when we’re learning new things. Engaging with others allows us to receive unbiased criticism, advice and even praise that encourages confidence.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Heightened engagement</strong><br style="border: 0px; margin: 0px; outline: none; padding: 0px;" />Many people approach self-teaching with a sense of isolation. The interactive component of working with a mentor or in a classroom unlocks creativity and engages people to learn in new ways.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Support and understanding from others</strong><br style="border: 0px; margin: 0px; outline: none; padding: 0px;" />Classmates and teachers are on this journey with you. That communal culture encourages us to keep going. Being surrounded with like minded individuals that support your mission inspires us to see our challenges through to the end.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Enhanced critical thinking</strong><br style="border: 0px; margin: 0px; outline: none; padding: 0px;" />Because we are in good company, we are more likely to catch our own mistakes. In group settings or one-on-one sessions, we are often expected to challenge the how and why more than we would on our own. Constructive criticism nurtures educated decision making.</div>
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Regular exploration of your industry is critical for staying ahead of the curve in our ever-changing world. This is something we can do on our own. But even some of the most successful people in business still give credit to mentors and educators for their many accomplishments. World-renowned business mogul Warren Buffett says his experience with the <a href="http://westernct.dalecarnegie.com/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Training Courses</a> shaped his career in many ways. You may have heard his famous quote: “It’s good to learn from your mistakes. It’s better to learn from other people’s mistakes.”</div>
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For more information, visit our <a href="http://westernct.dalecarnegie.com/" style="color: #336699;">website </a></div>
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-12629063100637868702017-05-31T10:34:00.000-07:002017-05-31T10:34:38.951-07:00eTip # 649 Your Personal Brand Matter.<br />
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Your Personal Brand Matters</h1>
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May 29, 2017</div>
By <a href="http://www.dalecarnegiewayct.com/author/bob-dickson/" rel="author" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration: none;" title="Posts by Bob Dickson">Bob Dickson</a><br />
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<a href="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-638058648.jpg" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration: none;"><img alt="branding" class="alignleft size-medium wp-image-4734" src="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-638058648-300x200.jpg" height="200" sizes="(max-width: 300px) 100vw, 300px" srcset="http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-638058648-300x200.jpg 300w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-638058648-768x512.jpg 768w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-638058648-1024x683.jpg 1024w, http://www.dalecarnegiewayct.com/wp-content/uploads/2017/05/iStock-638058648-120x80.jpg 120w" style="border: 0px; float: left; height: auto; margin: 5px 15px 5px 0px; max-width: 606px; outline: none; padding: 0px;" width="300" /></a>Branding is the reason a person may opt for a regular coffee from Starbucks over a latte from the bodega. It’s also the reason so many people choose to upgrade to the latest Apple iPhone even though some competitors may have employed more cutting-edge technology.</div>
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When it comes to businesses, the power of branding is obvious. A <a href="http://www.nielsen.com/us/en/press-room/2013/global-consumers-more-likely-to-buy-new-products-from-familiar-b0.html" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration: none;">Nielson study</a> revealed that 60% of global consumers surveyed prefer to buy new products from a familiar brand. The kicker is that most people tend to overlook the importance of <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">personal</em> branding and how it unknowingly affects them each day!</div>
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Consider the workplace. Wouldn’t you prefer to collaborate with someone who is hardworking and friendly over the person who is often flighty and cold? The first person has established a brand that tells you he or she is reliable and pleasant without outwardly saying “I am reliable and pleasant.” Through consistent actions, they have created a narrative that establishes likeness and trust. You are your business card! Your consistent actions unconsciously tell a story to the people around you.</div>
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Branding is much more than a logo and typefaces! It’s how someone feels when they think about you. It’s present in our speech, our style of writing, our energy, our social media pages, and even our fashion choices. Branding is the very essence of who we are and it has more control over our lives than many of us even realize. Whether you’re running a business, going out for a job interview, playing the dating scene, or just making friends; branding plays in an integral part in how we connect with people.</div>
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Luckily, we do have control over how our personal brand is perceived through storytelling and presentation. The matter in which we present ourselves can encourage others to buy into us! People will always choose to do business with those who they know, like and trust. Your presentation directly influences those three things in business and beyond. To effectively sell any product, you need to be able to effectively tell its story with impact. This is where so many people miss the mark.</div>
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We created the Dale Carnegie <a href="http://westernct.dalecarnegie.com/events/presentation-skills-training/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration: none;">High Impact Presentations Course</a> for professionals at all levels looking to gain more control over their personal brand. Impactful presentation skills are the difference between getting that promotion, gaining new clients or landing that job. Through this course, you can control the conversation people have about you when you’re not around and take control over your personal brand.<br />
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For more information, visit our <a href="http://westernct.dalecarnegie.com/">website </a><br />
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-31301620203792911022017-05-22T09:25:00.002-07:002017-05-22T09:30:27.667-07:00eTip #648 - Why Collaboration Needs Healthy Communication<div style="background-color: white; border: 0px; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 12px; margin-top: 12px; outline: none; padding: 0px;">
Strong workplace collaboration can <a href="https://www.workflowmax.com/blog/improving-collaboration-in-your-company-infographic" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">increase successful innovation by 15</a><a href="https://www.workflowmax.com/blog/improving-collaboration-in-your-company-infographic" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">%</a>! You’d be hard-pressed to find a hugely successful organization that doesn’t implement some form of collaboration on a regular basis to achieve their goals. But, when your team cannot communicate effectively, business success is shot before it even begins.</div>
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We’ve all been there. You respond to a client’s inquiry without knowing the new status of a project because no one filled you in. A colleague seemingly ignores an important e-mail and halts an entire project as a result. Or maybe your team avoids communicating a problem to a leader who is often times rude. If any of these scenarios sound familiar, you know just how instrumental collaboration and communication are to business productivity.</div>
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Communications and collaboration go hand in hand in any healthy work environment. Failing to perfect this process can make or break your company’s overall success. It is absolutely vital that each member of your team aligns on long-term business goals and the communications tactics needed to reach them together. Teams that master communication and collaboration tend to be more efficient and much happier.</div>
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A <a href="https://www.15five.com/blog/employee-communication-millennials/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">2016 survey</a> conducted by 15Five found that a whopping 81% of millennial employees would rather join a company that values open communication over a company that offers top of the line perks and benefits. The reason is clear! Broken communication hinders performance, causes frustration, and creates a lack of trust among colleagues.</div>
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When employees are unhappy with the communication dynamics at work, collaborative projects fail and customers are left unhappy. This drives homes <a href="https://www.inc.com/oscar-raymundo/richard-branson-companies-should-put-employees-first.html" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Richard Branson’s famous theory</a> that says putting your staff first comes full circle. Your happy employees create happy consumers, and your business’ achievements create happy shareholders. Successful business owners recognize that this cycle starts with healthy communication.</div>
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Which employee prefers texts over e-mails, and who dislikes who in your office may seem trivial at first. In the end however, these communication preferences matter because they affect your road to business success.</div>
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Reversing poor communications habits or creating better ones is not easy. Breaking down organizational silos can help. You can find tips to get started on our blog: <a href="http://www.dalecarnegie.com/blog/main/breaking-down-organizational-silos-with-cross-departmental-teams/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Breaking Down Organizational Silos With Cross-Departmental Teams.</a></div>
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Many businesses opt to bring Dale Carnegie Training in house with customized programs or send team members to our <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Course</a> to repair the lines of communication at work.</div>
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Successful communication looks different for every business. There is no one size fits all. That’s why <a href="http://westernct.dalecarnegie.com/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie</a> creates programs tailor-made for middle-market organizations and beyond. We come in-house or off-site to turn around the communication climate of the companies we service. Our <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Course</a> will teach professionals at all levels to maximize their performance and become stronger leaders who communicate effectively. The results are: completed projects and a happy team environment.<br />
For more information, visit our <a href="http://westernct.dalecarnegie.com/">website</a>!</div>
Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-71010250728830301972017-05-22T09:23:00.001-07:002017-05-22T09:30:05.633-07:00eTip #647 - Becoming an Influential Person Through Public Speaking<div style="background-color: white; border: 0px; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 12px; margin-top: 12px; outline: none; padding: 0px;">
<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">The adjective “influential” is described by Webster as having great influence on someone or something. Synonyms include: powerful, dominant, controlling, strong, authoritative, persuasive, significant, important, crucial, distinguished, affluential.</strong></div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">So why are we talking about an adjective? Because this one word is a deal changer.</strong></div>
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We’re attracted to influential people. You, me, your coworkers and friends. Influential people are admired, respected, and organically granted authority over others.</div>
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Most importantly, influential people have <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">access</em> and <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">opportunity. </em>They have access to resources, tools, and other people that non-influential people could never get near. They are presented with opportunities to advance, make money, build their businesses, and connect with other people for <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">even more</em> access and opportunity.</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Becoming an influential person takes time, but it’s worth your trouble. There’s <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">power</em> in it. It will open doors and light the paths to success.</strong></div>
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Conceptually, being influential is easy. You just have to add value to the lives of other people. You have to turn yourself into someone who oozes support, encouragement, and free information. When people are near you, you want them to perk up when you enter a room and listen intently to your words.</div>
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The first step to becoming an influential person is to start speaking publicly. That’s a terrifying thought for many people, but it’s not as bad as you think. Your first public appearance shouldn’t be a stadium full of people with rapt attention, waiting for you to suffer or sweat.</div>
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Start by making appearances at networking groups, rotary clubs, chambers of commerce, industry-specific events, or any center of influence. You don’t have to sign up to be a keynote speaker right away, but you should find a way to make yourself seen by other people. Attend a side-event (like an after party or dinner) or participate in someone else’s contribution. A good way to get started is to introduce yourself to other influential people and ask questions.</div>
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Over time, you’ll become comfortable in settings where other people are looking at you. Your confidence in your own knowledge will grow, and you’ll find talking about your specialty easy.</div>
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Once that happens, double down on providing value. Give talks that teach people new concepts or discuss problems in your industry. Listen to the questions other people ask and turn them into talks, lectures, or group chats. Host a monthly discussion group, office hours, or workshop.</div>
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There is a growing trend of making oneself influential online. You can surely find <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">countless</em> sources of information in your space: Websites, newsletters, social media groups, etc. There’s a guru for everything. These methods have their place, but there’s <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">nothing</em> quite as valuable as one person’s face in front of another.</div>
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There’s power in person-to-person communication. You can be more powerful and valuable when the audience can study your face, watch your gestures, and hear your voice. If you <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">really</em> want to connect with people and become influential, you have to get close enough to shake their hand.</div>
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But that means you have to be engaging. You won’t have the luxury of editing your words, so you have to be able to communicate effectively <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">on your feet</em>. You need to <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">capture</em> people with your voice if you want them fully experience the value you’re providing.</div>
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Our <a href="http://westernct.dalecarnegie.com/events/presentation-skills-training/?F_s=6" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">High Impact Presentations</a> course will give you the skills you need to communicate effectively, energize your audience (even if it’s one person), and transmit that value to other people – especially if you’re selling something.</div>
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Always remember: Relationships matter. Karma is real. If you provide value to other people, the value will come back to you. It might come back as education, as access to new tools, or opportunities for learning, growth, or new business. It could come back as referrals, partnerships, or easy sales.</div>
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The first step is to capturing that power is to make yourself known.<br />
For more information, visit our <a href="http://westernct.dalecarnegie.com/">website</a>!</div>
Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-32114836937770370502017-05-22T09:21:00.001-07:002017-05-22T09:29:46.838-07:00eTip # 646 - The Age of Falling in Love with Your Job<h1 style="background-color: white; border: 0px; color: #222222; font-family: Georgia, "Times New Roman", Times, serif; font-size: 28px; font-weight: normal; line-height: 30px; margin: 0px; outline: none; padding: 0px;">
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Times are changing. In fact, it seems like times are changing faster than ever, aren’t they?</div>
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Lately, we’ve talked a lot about millennials and their expectations. They don’t want the same things their parents and grandparents wanted. They aren’t happy with the same lifestyles, the 9-5 grinds, the commutes, the pushy bosses, and soulless jobs.</div>
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When they aren’t happy, millennials <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">move.</em> <a href="http://www.gallup.com/businessjournal/191459/millennials-job-hopping-generation.aspx" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">According to Gallup</a>, millennials are the “job-hopping generation.” 21% have changed jobs in the last year, which is three times higher than non-millennials. 60% are open to a new position at any given time.</div>
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But why do they abandon ship so quickly? Are they poorly focused or hard to please? No, not at all.</div>
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Millennials have <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">options.</em> They are formally educated, which makes it easier to find new employment. They specialize in technical fields that are in demand. Their access to tools and ability to communicate means they can work anywhere – they aren’t limited to jobs in their area.</div>
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Most importantly, they’ve been told all their lives to “do what you love” and “follow your passion.” Well, they took that advice!</div>
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They want to work in places that align with their values. They want to feel like they are adding something to the world. Their work needs to have value to the lives of real people. They have to be part of a larger agenda that’s more than just “make as much money as possible.”</div>
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Young people have no tolerance for toxic work environments. They do not accept hostile, combative or inexperienced leadership. They won’t stick around to improve the situation. They won’t make formal complaints or drop notes in the suggestion box. They’ll just leave.</div>
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Times have changed. People want to <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">fall in love with their jobs.</em></div>
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To compensate, there has been a shift in the way companies invest in their teams. Smart businesses are focusing on <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">retention</em> of good talent. They don’t want their employees to eye greener pastures right away.</div>
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Now, you aren’t going to keep your millennials forever. The days of working for the same organization for 30 or 40 years are over. As a leader, your job is to keep them as long as you can by giving them a work environment that maximizes their value and gives them reason to stay.</div>
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That <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">reason</em> is rarely money. That would be too easy. While people are motivated by compensation to some degree, their personal life satisfaction is more important.</div>
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Notice that word: <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">life</em> satisfaction. <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">Work</em> satisfaction isn’t enough. Young people want jobs that fit into their lives. They want their work and personal time to be balanced. They don’t mind working hard, but they insist that work and non-work complement one another.</div>
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There’s no doubt that as a leader, this makes your job harder. 30 years ago, all you would have had to worry about was whether the work was being done and at what efficiency. Now you have to make sure your team feels satisfied with their jobs, that their lives are complete and healthy, and that they feel challenged and purposeful.</div>
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You have to provide leadership that gives direction, but permits autonomy. You have to help them become engaged without <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">forcing</em> engagement.</div>
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We told them to love what they do, and they are certainly holding us to it. If you want to keep your people, you have to create an environment they love.<br />
For more information, visit our <a href="http://westernct.dalecarnegie.com/">website</a>!</div>
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Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-45104504604347965772017-05-01T11:57:00.002-07:002017-05-01T11:57:59.906-07:00eTip #645 - Why Workplace Relationships and Perception Matter<div style="background-color: white; border: 0px; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 12px; margin-top: 12px; outline: none; padding: 0px;">
Have you ever been in this situation before?</div>
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You hear through the grape vine that someone at work doesn’t think you like them. “That’s odd,” you think. “I don’t have a problem with that person. Why would they think that?”</div>
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Through some investigating (or maybe you were smart and went directly to the source), you learn that some people feel you’re a cold person because you walk briskly into the office each morning, failing to say, “good morning” or “hello” to anyone.</div>
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Maybe you have a lot on your mind. Maybe you’re eager to start your day. Maybe you assume you see those people enough that simple pleasantries aren’t necessary anymore. For whatever reason, you come off as aggressive and distant.</div>
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If you haven’t been in that situation, you probably know someone who has. Or you’ve been in a similar situation where your actions and words didn’t match your feelings and intentions, which caused a misunderstanding or miscommunication.</div>
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These situations can be maddeningly frustrating. No one wants to play politics. No one wants to parse every word or expression, but you have to work with your colleagues. If you aren’t approachable, the work will suffer.</div>
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This problem is compounded for leaders. If the team doesn’t respect its leader, that leader’s effectiveness will erode over time. No one works hard for someone they don’t like.</div>
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The takeaway here is that <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">perception matters.</em></div>
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If your behavior makes you seem angry, cold, miserable, or depressed, then for all intents and purposes, <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">you are. </em>It doesn’t matter if you spend your day thinking about puppies and rainbows. Other people can only judge you by your behavior.</div>
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Does that mean you should force a smile all day, pretend to be happy, and drop cute witticisms? No, <a href="https://qz.com/929348/why-being-grumpy-at-work-is-good-for-you/?utm_source=Swipe+File&utm_campaign=5eb79ea381-JimmyDaly.com&utm_medium=email&utm_term=0_7d50ba469c-5eb79ea381-106757301" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">that’s actually unhealthy</a>. But you should find ways to let what you feel inside show on the outside.</div>
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(And if what you feel inside <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">does</em> match those negative qualities, speak to someone who can help.)</div>
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Furthermore, if you find yourself in situations like we mentioned before, you should work to become more socially aware. It would be nice if everyone could leave their egos and feelings at the door, but that isn’t practical. If a coworker’s or employee’s behavior isn’t normal, ask yourself why and if you have anything to do with it.</div>
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Relationships are important, even in the workplace. Forty or fifty years ago, it wasn’t unusual to have teams led by bosses who were gruff, commanding, and unyielding. The <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">whole concept</em> of leadership has changed since then. People don’t want to be pushed toward a goal. They want to be engaged, incentivized, inspired, and empowered. They <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">expect</em> positive relationships.</div>
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How do we know? Look at any team with aggressive, narcissistic, forceful, or otherwise unpleasant leaders. The symptoms are always the same: Poor output, high turnover, and little employee investment. Like we said, no one works hard for (or with) someone they don’t like.</div>
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So, whether you’re part of a team or its leader, you have to accept that perception is important. We can’t tell you exactly which behaviors will make your coworkers comfortable. You’ll have to figure that out for yourself.</div>
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The best strategy is to keep your eyes open and look for abnormalities. Are people distant? Do they avoid you at lunch? Do they talk behind your back? If so, consider how you can engage them to repair your relationship <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">and</em> improve the team’s performance.</div>
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For more information, visit our <a href="http://westernct.dalecarnegie.com/">website</a>!</div>
Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-28385889200157094502017-04-24T06:23:00.002-07:002017-05-01T11:58:19.347-07:00eTip #644 - How You Respond to Conflict is the True Mark of a Leader<div style="background-color: white; border: 0px; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 12px; margin-top: 12px; outline: none; padding: 0px;">
As a manager or leader, you’re going to deal with conflicts. There’s no avoiding it, especially when people work closely with one another. Some managers say they spend up to 25% of their time resolving conflicts between employees. That’s a lot of time!</div>
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<strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Here’s the thing about conflict: You have to take it seriously.</strong></div>
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Employee conflict isn’t a distraction from your job. It’s <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">part</em> of your job. If you expect to work in leadership roles, you ought to get used to dealing with it. If you become a leader who excels at recognizing growing conflicts and diffusing problems, your team will always be more productive and less-stressed than other teams. Less stress also means happier teams, which I don’t know about you – but if my team is happy, I’m happy!</div>
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It’s easy to dismiss other people’s problems as “pettiness” or “drama.” We’re <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">all</em> guilty of that at some point, and we all have avoided someone because they “create so much drama.”</div>
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But that mentality doesn’t solve anything. It only isolates people. And isolation is <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">not</em> something we can tolerate in the workplace.</div>
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You might think “I can just fire people who create problems.” Technically, that’s a solution, but <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">everyone</em> has problems, so you’ll just create an environment with lots of stress and high turnover and retraining costs.</div>
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Imagine if you were struggling with a coworker and your boss said “Bob, stop being dramatic and go back to work.” How demoralized would you feel? You’d probably be browsing Monster.com that evening!</div>
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So, in order to resolve conflicts between people (whether it’s between other people or one of those parties is yourself), you have to assume that every problem is legitimate.</div>
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That doesn’t mean every problem requires a solution, or that every problem should be handled the same way. But it means that you must <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">approach</em> all conflicts with an honest attitude and a willingness to solve them.</div>
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For instance, let’s say Maria is upset that Jim uses her desk supplies and never returns them. Sure, her problem isn’t as big as, say, embezzlement or sexual harassment, but it is a <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">serious</em> problem for Maria that’s affecting her life and work.</div>
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Maria’s frustrating problem is probably manifesting in other ways, too. She may fail to invest herself in projects that involve Jim. She might delay responding to Jim’s emails or resist his ideas. There could be a general tension in the office that <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">other </em>employees can feel. Passive Aggression at its finest.</div>
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So, Maria’s problem isn’t “just drama” because it can have tangible effects on your business. Plus, Maria is a human who is entitled to healthy leadership from her manager and a comfortable work environment.</div>
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As a manager or leader, avoiding conflict is always a mistake. Left unchecked, conflict will erode your business.</div>
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<a href="https://www.forbes.com/sites/mikemyatt/2012/02/22/5-keys-to-dealing-with-workplace-conflict/#255e033c1e95" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Leadership advisor Matt Myatt says it perfectly</a>: “Conflict rarely resolves itself – in fact, conflict normally escalates if not dealt with proactively and properly. It is not at all uncommon to see what might have been a non-event manifest itself into a monumental problem if not resolved early on.”</div>
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So how do you do it? Start with genuine concern. Show both parties that you take the problem seriously and want to uncover a solution that makes everyone comfortable at work.</div>
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Second, have <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">everyone</em> voice their concerns. In <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">many</em> cases, you’ll find that some parties aren’t even aware that another person is upset. Jim might not even know that Maria is frustrated with his behavior. Simply making Jim aware of the problem will probably solve it.</div>
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Third, use constructive language. <strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Poor language: </strong>“OK, why are you guys so pissed off?” <strong style="border: 0px; margin: 0px; outline: none; padding: 0px;">Good language: </strong>“I feel some tension and want to help make everyone more comfortable.” Address the problem, not the people with the problem. Take your emotions off the table. You must be objective.</div>
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Fourth, provide <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">actionable</em> solutions. “Be nice to one another” isn’t a solution. It’s what we tell children. You must give people goalposts to reach. You might say “Jim, please ask Maria before you borrow her supplies. Maria, if you feel Jim doesn’t respect your things, please let him know right away.”</div>
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Obviously, that’s an abridged version of the process. We discuss employee conflicts in more detail in our Leadership Training for Managers course. To see a full list of course offerings – <strong style="border: 0px; margin: 0px; outline: none; padding: 0px;"><a href="http://westernct.dalecarnegie.com/events/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Click Here</a></strong>!</div>
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Here’s the most important piece you should take away: No one thinks their own problems are drama. No one wants to be dismissed. Everyone wants their manager or leader to take their problems seriously.</div>
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Be that leader and your team will walk through hot coals for you.</div>
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For more information, visit our <a href="http://westernct.dalecarnegie.com/">website </a></div>
Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-76663119844388845592017-04-24T06:20:00.000-07:002017-05-01T11:58:12.368-07:00eTip #643 - The Truth About Communicating with Other Generations<div style="background-color: white; border: 0px; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 12px; margin-top: 12px; outline: none; padding: 0px;">
If you look around your work, your school, or your social groups, you’ll notice a phenomenon repeat itself everywhere: We surround ourselves with people like us.</div>
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That isn’t a surprise, of course. People like us grew up in similar environments, liking the same things, and having similar experiences. We have similar tastes in humor, entertainment, politics, etc.</div>
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Often (but not always) this means our cliques are filled with people of similar ages. We know <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">how to communicate</em> with those people.</div>
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Talking to people our own age is easy. There’s no barrier. There’s nothing to figure out. Jokes, references, satire, innuendo… They are put out and picked up easily in conversation. Even body language and posture are understood comfortably.</div>
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But life doesn’t allow us to isolate ourselves amongst similar people. Often, we have no choice but to work and live alongside people who are older or younger than ourselves.</div>
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That’s a <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">good thing,</em> really. We should venture outside of our comfort zones if we want to grow. When you surround yourself with people who are different, you gain a unique perspective. Diversity breeds innovation, they say.</div>
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Without similarities to rely on, however, communication with different people can be challenging. There is no familiar ground to fall back on. Communication errors can happen. People might be confused or offended. This happens a lot when we talk to people outside of our age group, especially when there’s a large gap between parties.</div>
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There’s a lot of advice we can give you about dealing with each generation. We could tell you that Millennials are strong with written communication, so they prefer emails and text messages. We could tell you that Baby Boomers respect formality and appreciate having options. We could tell you that Generation X likes receiving and giving feedback.</div>
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But those are just generalizations. They’re true for <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">some people</em> in each generation, but what happens if you come across someone who doesn’t fit the stereotype?</div>
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The truth is that if you want to communicate with someone, you must <strong style="border: 0px; margin: 0px; outline: none; padding: 0px;"><em style="border: 0px; margin: 0px; outline: none; padding: 0px;">learn their language</em></strong><em style="border: 0px; margin: 0px; outline: none; padding: 0px;">. </em>You can’t expect them to learn yours. Don’t assume you speak the same language just because you both speak English.</div>
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There’s a funny anecdote that was floating around when Facebook became <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">really</em> popular and everyone’s grandmother was signing up. It’s hard to tell if this story is true, but the message is valuable nevertheless.</div>
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An older woman was reprimanded by her family because she frequently posted “LOL” on sad content, such as posts about death, cancer, or missing kids. She thought “LOL” meant “lots of love” and was expressing her positive feelings. She was a new social media user. She didn’t speak the language that was dominated by younger people.</div>
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To communicate with older or younger generations, you have to learn <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">their</em> language. Not the generation’s language, but the language of the <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">specific people</em> you’re working or living alongside. The best way to do this is through constant engagement with other people. After all, the best way to learn a language is to immerse yourself in it.</div>
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Furthermore, you need to self-reflect regularly. If you didn’t understand something (like why that 20-year-old sends you text messages rather than walk across the floor to speak with you, or why that 60-year-old wears a tie every day), you should ask in a non-threatening manner.</div>
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If you keep an open mind and accept that everyone else’s language is <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">just as valid</em> as yours, you’ll develop skills to communicate with <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">everyone.</em></div>
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Communication, after all, is the most important skill any of us could have. Everything else is built on top of it. Regardless whether we’re talking about our career, our studies, our relationships, or our community, we need strong communication skills if we want to grow ourselves and our organizations.</div>
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Speaking of communication, we would be remiss not to mention the <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Dale Carnegie Course</a>, which is the premier workshop for people who need to improve their communication skills. It will help you or your team strengthen interpersonal skills, which leads to enhanced productivity and less stress for everyone. <a href="http://westernct.dalecarnegie.com/events/dale_carnegie_course/" style="border: 0px; color: #205b87; margin: 0px; outline: none; padding: 0px; text-decoration-line: none;">Check it out</a>.</div>
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For more information, visit our <a href="http://westernct.dalecarnegie.com/">website</a>!</div>
Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-51740562282367462612017-04-10T06:28:00.000-07:002017-04-10T06:28:00.030-07:00eTip #642 - Mindfulness and Focus: Fundamental Tools for Success<div style="background-color: white; border: 0px; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 12px; margin-top: 12px; outline: none; padding: 0px;">
Most people in the world are reactive.</div>
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Most people wait until events <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">happen to them</em> before they respond.</div>
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They figure out how to pay the bill once it arrives, rather than budget. They fix the car when it breaks, rather than maintain it. They are caught off guard when they are offered a promotion, asked out on a date, or reach retirement age (who knew that was coming!).</div>
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Most people are responding to the world as it happens, not deliberately <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">shaping</em> it.</div>
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This is because most people aren’t mindful. They are not focused on what they want. In fact, many people <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">don’t even know</em> what they want.</div>
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You’ve probably heard jokes about people with “five year plans.” I admit those seem silly. Our lives aren’t goals on a spreadsheet, are they?</div>
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But those five year planners have the right idea. They are proactive, focused people. They have decided <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">what they want</em> in life. They’ve put it on paper so they can <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">look at it</em> every day. Most importantly, they get the satisfaction of crossing items off their list when they achieve those goals.</div>
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Whether you’re a student, professional, parent, friend, leader, or <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">anything else,</em> you have to figure out <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">what you want</em> so you know what to work toward. If you don’t set goals, all of your struggling to achieve is mindless water-treading.</div>
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Once you determine what you want in life, your next job is to list the steps you need to achieve those goals.</div>
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Let’s say you want a new car. Financing will cost $250/month, but there’s no room in your budget. Do you abandon your dream because it’s not possible? Do you mope around the house, lamenting about your poverty?</div>
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No, of course not. You have to be mindful. You have to focus on what you want. How do you secure that car payment? What do you have to do to make $250/month, or an extra $60/week?</div>
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A few extra hours at work could pay for that, or maybe a slight salary bump in exchange for some extra responsibilities. Maybe you could lower the payment with a longer term or negotiate the interest rate with another lender. There are lots of ways to make your dream happen instead of waiting for it.</div>
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The point is that focusing on the things you want is the best way to achieve them. If you sit by and just let things happen <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">to you</em>, you’ll never achieve your dreams.</div>
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It works the other way, too. Focusing on things you <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">don’t want</em> is distracting.</div>
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When we focus on criticisms, our doubts, worries, judgments, fears, anxiety, anger, or discomfort, we disempower ourselves. We end up accepting these feelings not as temporary states, but as <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">part</em> of ourselves. There’s a saying you’ve probably heard that’s applicable here: “Whether you think you can or you think you can’t, you’re right.”</div>
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Furthermore, focusing on what we <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">don’t want</em> doesn’t define <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">what we want. </em>This is a bad goal: “I don’t want debt.” That doesn’t put you on a path to having more money. It doesn’t even put you on a path to avoiding debt. Here’s a better goal: “I want to eliminate my debt.” Even better: “I want to save $10,000 this year.”</div>
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So how do you focus?</div>
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<li style="border: 0px; margin: 0px; outline: none; padding: 0px;">Recognize when you’re <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">not.</em> Take a breath and reorient yourself. Say “What do I want?” Then, “How do I make that happen?”</li>
<li style="border: 0px; margin: 0px; outline: none; padding: 0px;">Before you take action (make a phone call, enter a meeting, attend a class, meet with friends, or anything meaningful), determine what you want out of the engagement.</li>
<li style="border: 0px; margin: 0px; outline: none; padding: 0px;">At work or school, generate goals that solve bigger business problems. Don’t be reactive here just to survive the month or year. Think big. This even works with relationships, but be prepared to be flexible because you’re dealing with another person.</li>
<li style="border: 0px; margin: 0px; outline: none; padding: 0px;">Put your goals on paper. They can be short-term or long-term. They can be as simple or complex as you like, but put them down so you can hold yourself accountable.</li>
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Focus and mindfulness, like other skills, can be exercised and grown. Over time you’ll get better at it. With practice, they become easier. Even more, you’ll be rewarded by their effectiveness and incentive to further clarify your goals and focus on them.</div>
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You’ll become a <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">proactive</em> person who shapes the world.</div>
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For more information, visit our <a href="http://westernct.dalecarnegie.com/">website</a>!</div>
Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0tag:blogger.com,1999:blog-5100699128289134646.post-55714194990639773902017-04-03T06:12:00.000-07:002017-04-03T06:12:03.938-07:00eTip #641 - If You Want to Change the World, You Have to Change Yourself<div style="background-color: white; border: 0px; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 12px; margin-top: 12px; outline: none; padding: 0px;">
<em style="border: 0px; margin: 0px; outline: none; padding: 0px;">“Everyone thinks of changing the world, but no one thinks of changing himself.”</em> – Leo Tolstoy</div>
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You want to make an impact on the world, don’t you? You want to change people’s lives, create something powerful, or solve a serious problem?</div>
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Most of us are like that. The size of our aspirations varies, but we want to make a difference in some way. We want to change our workplace, our home life, our friends, our industry, our market, or our community. A few of us genuinely want to change the entire world.</div>
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Look at some of the world’s most successful people – the people who made the biggest or most important changes. They aren’t so different than you or I. Biologically, they’re the same. They grew up in normal households with the same challenges and many of the same experiences.</div>
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So, what makes them different? How do people like Warrant Buffet, Bill Gates, Mark Zuckerberg, Elon Musk, or our namesake Dale Carnegie manage to create profound change in the world, over and over?</div>
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The best leaders, developers, creators, inventors, investors, thought-leaders, artists, performers, and hustlers have one thing in common: They know how to change <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">themselves.</em></div>
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Here’s a little story you might have heard before:</div>
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There was once an old man walking the beach. He came across thousands of starfish that had washed onto the shore, all struggling to return to the water. The old man was sad at the display, but he knew he couldn’t help them all, so he continued walking.</div>
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Later, he came across a young man who was dutifully picking up the starfish, one at a time, and throwing them into the water. The old man asked: “What are you doing? You can’t possibly hope to make a difference to all of these starfish.”</div>
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The young man lifted a starfish and tossed it into the water. “I made a difference for that one,” he said.</div>
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This story tells us that a difference must start somewhere. We can’t wait for change to happen. We can’t expect to make giant, sweeping changes. We must start with one change. Then we make another. Then we make another.</div>
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The first change <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">must</em> be your mentality. It has to start with a change in yourself. Are you ready to commit to the change you’re asking of other people?</div>
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The pay-it-forward movement is an excellent example of people making small changes that snowball into <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">big</em> changes. If you haven’t experienced a pay-it-forward moment, you probably know someone who has. With a simple act of kindness, one person can incite a <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">wave</em> of charity and generosity.</div>
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Changing yourself isn’t easy. It takes work. You must be honest with yourself. You can’t dip your feet in. You can’t embrace change only during work hours, or only when you speak publicly. You have to dive straight in. You must commit. You must live and breathe the change, even when you’re alone.</div>
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Don’t misunderstand us: You should <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">not</em> begin your quest to change the world by criticizing yourself or others. Complaining and condemnation erode relationships and divides people. It doesn’t inspire other people to become better. It doesn’t <em style="border: 0px; margin: 0px; outline: none; padding: 0px;">build</em> anything.</div>
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Make the change within yourself, and then use honesty, transparency, and communication to spread it to others. If you want to start a charity, be charitable. If you want to disrupt a market, be innovative. If you want to create a positive environment, be positive.</div>
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Turn yourself into a little snowball of change and push yourself down a hill.</div>
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In time, the change you make in yourself will spread to other people. In time, you’ll make a difference.</div>
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For more information, visit our <a href="http://westernct.dalecarnegie.com/">website</a>!</div>
Dale Carnegie Western Connecticuthttp://www.blogger.com/profile/03789490843314860021noreply@blogger.com0