Tip #482: 7 Tips for Effective Business Networking

      

Successful business networking builds strong relationships that are often beneficial to all parties involved. Consider the old saying: "It's not what you know, it's who you know." Business networking brings with it the advantage of recommendations and personal introductions, which can also lead to new business opportunities for you.

While establishing a strong network of contacts is essential, it isn't always easy. We've put together a list of tips will help you build valued connections. 

The 7 Tips For Effective Business Networking Are:

Tip #1: Be Visible - There are more ways than ever to get your name out there. Joining social networking sites such as LinkedIn or Twitter is a great way to begin creating a strong online presence. Use these sites to reach out to other professionals in your industry, not just people you already know. Post commentary or articles of interest, or publish a blog to promote your areas of expertise and provide updates on your achievements. Ask others in your "social groups" to recommend you and be sure to return the favor.

Click here for more on using LinkedIn to help build your networking connections.

Tip #2: Take The Focus Off Of Selling - People are more likely to do business with someone who they feel they've built a strong connection with. So don't think of networking events or groups as a way of gaining sales. Instead use these as opportunities to meet new people and begin building solid long-term relationships.

Tip #3: Plan Your Introduction - When you meet someone at a social event, you only have 10-20 seconds to make a first impression. Just as a resume is a great written tool to concisely describe your qualifications, it is as important to come up with a short introduction to use for social meetings. While keeping in mind less is more, make sure to tell your new contact your full name, what company you are with and your area of specialty. And be sure to smile and make eye contact while you are speaking to keep them engaged.

Tip #4: Ask Questions - Once you have introduced yourself, it's important to give your new contact a chance to share.  Ending your introduction with a question enables more to happen. And asking specific questions shows that you are truly interested. Most people enjoy talking about themselves and will be glad to respond. This can be a great start to building good rapport.

Tip #5: Remember Names - A sure way to impress a contact who you have previously met is by remembering his or her name. People feel a personal connection with you when you refer to them by name. Upon first meeting, use your new contact's name often throughout your conversation. This will help you to remember the name in the future and will also make a positive impression.

Tip #6: Don't Be Forgotten - It's a sad fact: within 48 hours of meeting you, people will often forget who you are. Whether it's with an e-mail, phone call or even an invitation to join your social media page, remember to follow up soon after your first meeting to stay fresh in your contact's mind. 

Tip #7: Connect Your Connections - It's a real possibility that many of your business contacts could help each other out - if only they knew each other. When you feel an introduction would be beneficial, why not introduce two of your connections? This will not only show your willingness to help, but it will also keep your name fresh in their minds. And who knows, they may soon return the favor.

Executive Summary: Social networks have quickly become an important part of the business world - either through online social networking, a networking group or an event.  However, they all need to be done proactively.  That said, take the steps in your business and you will see how this will lead to mutually beneficial relationships.

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Tip #481: 5 Tips For Providing Value-Added Services To Your Customers

      

To build strong relationships with your customers and prospects, it's imperative that the services you provide add value for your customers. It's true that customers want to do business with companies that they trust. But just as important, customers want to feel that they are gaining the highest value for their money.

There are some simple steps you can take to assure customers and prospects that there is much value to be gained in doing business with your company.

The 5 Tips To Increasing For Providing Value-Added Services To Your Customers Are:

Tip #1: Promote Customer Service Company-Wide - First and foremost, to add value to your sales relationships, you must provide training for everyone at your company who will come in contact with customers - not just the sales force. Make sure that all of your employees are well-educated in your company's services so that they are able to quickly offer solutions for customer issues if they arise. Offering above-average customer support across your company will add value to the service you provide.

Tip #2: Do It Better And Faster Than Your Competition - In today's fast-paced business world, customers are demanding that you not only provide quality service but that you do it quickly. Customers see a direct correlation between speed and good service. A company that can provide a fast turn around is providing a value to its customers.

Tip #3: Offer Convenience - Customers want convenience. It can be as simple as designing a company website that is easy to navigate, offering extended business hours, or providing 24-hour customer support. Finding ways to help customers easily access your services is another way to add value.

Tip #4: Give Something Extra - Customers want to walk away feeling that they received the best possible deal. Offering things such as a free consultation, a satisfaction guarantee, or a repeat-business discount can go a long way in building customer loyalty. Knowledge can also be a great give-away. Offering things such as brochures detailing your company's services, product instructions, how-to manuals, or access to knowledgeable consultants will show customers you care about their satisfaction and have the expertise to meet their needs.

Tip #5: Seek Feedback - Whether it's through a quick follow-up call after or a detailed customer satisfaction survey, it's important to touch base with customers to see how you are doing.  Are you meeting your customers' needs, or are you falling short?  Getting feedback will help you gain the most valuable information of all - what the customer wants.

Click here for tips on creating a great customer service survey.

Executive Summary: When customers look for a service solution for their company, they want to use a company they trust will offer the best possible service at the best value for their money. By adding value to the services you offer, you will successfully turn more prospects into customers and more customers into repeat buyers.

P.S.  Keep in mind the following quote from Jeff Bezos, founder and CEO of Amazon.com, the largest retailer on the Web whose brand loyalty is based on providing exceptional value to its customers: "We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better."

For more information, visit our website!