No matter when
you do an employee review, it gives you a chance to assess your team members on
an individual level. While an employee assessment process is often times looked
at as an exhaustive process, it does give you a great way to be one-on-one with
everyone on your team.
To help you
conduct a team member's review, we have listed below a number of ideas and
suggestions to make the process substantially easier for both you and your team
members.
5 Tips To Conduct Better
Team Member Reviews.
To ensure
the success of your review process, we suggest distributing some background
information about the review process well in advance. Doing so allows your team
members to see what is being measured, your goals and, most importantly, your
expectations.
When
it comes time to conduct the review, include the following
components:
Tip #1: General Feedback Summary -
At the beginning of the review, provide the employee
with general feedback on their performance. This will set the tone for the
review. You can take this opportunity to stress your desire for feedback from
the employee.
Tip #2: Specific Points Of Praise And Concern
-
When offering positive feedback and constructive
criticism, be as specific as possible. "I really like how you handled the
customer service process with the client by immediately addressing their
specific concern. You resolved the issue within twenty-four hours and we
received positive feedback from the client as a result."
Tip #3: Employee Self-Appraisal -
Prior to the interview, provide the employee with a list
of performance qualities and job tasks you wish to review. Ask the employee to
rate themselves on each item just as you will. This is an excellent way to
ensure that you and the employee perceive their performance
similarly.
Tip #4: Request Feedback From The Employee
-
During the review process, ask the person for their
feedback on the best way to manage them (this is a nice opportunity for you to
improve your management skills).
Tip #5: Everyone Should Leave The Meeting With An
Action Plan -
Both
you and your team member should leave each review with an action plan. And to
help the employee create their action plan, they must have a clear understanding
of the goals and challenges they must overcome to attain their
goals.
After
All Team Members' Reviews Are Done, Take These 3 Steps:
Once the
reviews are complete, what do you do with the results? Think about the review
results as data. Use the feedback provided by employees to identify themes and
problems. Additionally, apply the results to forward-thinking processes to help
your team. You can do this by keeping the following goals in mind during the
reviews:
Step #1: Assess Your Team's
Cohesion, Strengths And Weaknesses -
After assessing each team member
individually, think about how your team works together as a unit and establish
changes in process as necessary.
Step #2: Plan The Structure Of Your
Team -
If someone on your team is ready for
a promotion or you've determined you need more staff to handle the workload,
this is a great time to start budgeting for these added expenses.
Step #3: Create And Track Your
Team's Goals -
After
the review process is done, it's time to set goals for your team - this is
especially important as you are held accountable for your team; therefore, it's
important to track their success on an ongoing basis.
Executive
Summary:
When it comes time to conduct the review, set a conversational tone. You
also need to look for both the pros and cons of who they are as an employee.
Doing so will help keep them from acting defensively to every piece of
constructive criticism. Additionally, make it clear that the employee's feedback
is an important part of the review process.
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