Change is
inevitable in any organization, including yours. In fact, innovative companies
such as Apple are particularly great at adaptability. Not only do they make
computers, they also make MP3 players, smartphones and tablets (and the soon to
be announced Apple TV).
Regardless of the
type of business you own or work at, there is a good chance you will go through
at least four significant marketing changes in 48 months. What does this mean?
It means that you have probably when through some type of re-branding efforts
and/or updated your marketing messages/materials.
Change Fails 70% Of The
Time.
In Dave Guerra's
book Superperformance - New Profound Knowledge for Corporate Leaders, he
references research indicating that over 70% of change initiatives actually FAIL
to achieve desired results in time to make a difference. So why does change fail
so often? It is because 1) Leaders fail to communicate their changes
effectively; 2) Leaders do not implement their changes with precision; 3) Their
vision of change is rushed and 4) Their vision for change is too "big picture"
to work.
7 Ways To Ensure Change
Doesn't Fail At Your Organization:
1. Communicate
Your Goal(s): Communicate your
vision of change in a way that inspires everyone.
2.
Get Everyone
Involved With The Process Of Change: This will allow
your staff to work more closely with the change and to feel part of
it.
3. Ensure Progress
Is Measurable: When you explain
your goals, provide metrics in simple terms, like this: "This change aims to
increase revenue by 12 percent."
4. Acknowledge
Acceptance Of Change: Individuals and
departments who embrace change and conform to new procedures should get special
recognition.
5. Offer Coaching
And Training: Everyone involved
in the change will need some coaching, whether it's as simple as reassurance for
a job well done or guidance on how to do things effectively under the new
rules.
6. Encourage
Flexibility: As change happens,
everyone needs to remain flexible. Recognize this and encourage everyone to
remain as flexible as possible.
7. Move
Forward: Move forward in
formalizing the change. Set an example and make it clear that you expect others
to do the same.
Executive
Summary: Most people will
resist change. Therefore, the best way to handle change is to implement it with
a set of procedures and timelines. And as your company experiences change(s),
take note on what works AND what doesn't. Do this, and you can improve things
the next time change happens.
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