At
times we all wish we could see a bumper sticker on the back of a car that
reads, "Meetings Happen"! Because, it is inevitable that some
time through the week, we are sitting in a meeting of some sort.
Picture
this for a moment; it is a great morning and we are getting a lot accomplished
around the office. We are catching up and meeting deadlines. It feels good to
be in accomplishment mode. An e-mail pops up on the screen. An impromptu one
hour meeting is called in the conference room. It starts in 20 minutes.
Productivity is over for a while.
Engagement
is important and meetings are a part of process improvement here in Connecticut. Although unannounced meetings can challenge
efficiency, it is often because of meetings that we become more effective and
proficient.
It
is also important that meetings have an action plan, an agenda with current
deliverables, and results. In many organizations, meetings have little purpose
or preparation. Recent studies have suggested that only about half of all
meetings are productive.
Any
gathering needs to consider participants. A defined process makes these sessions
a top priority and purposeful. Leaders need to ask if every suggested attendee
needs to be present. They need to ask, are the meetings aligned with current
goals and objectives? Is there an environment of open and honest dialogue?
The
ingredients of productive meetings should include the
following 12 points:
(Before)
- Have a plan
- Prepare information prior to the meeting (groundwork)
- Have an agenda to pass to everyone (include charts and materials as needed)
- Facilitation is needed to control the meeting
- A gatekeeper can make sure everyone participates
- A scribe takes notes or utilizes a whiteboard to bullet commentary
- A timekeeper manages the time effectively
(After)
- Follow up with all attendees within 24 hours to gauge feedback
- Provide a short summary/ abstract of the discussion
- Thank all the participants for sharing
- Set the next date
- Include a "rate the meeting" comment section in the e-mail
Organization,
quality on interaction, and topic can make or break a meeting. Purpose and goals
combine to increase employee engagement.
Meetings
will always part of organizational process. Making them worthwhile and
productive moves everything forward.
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