Greetings!
In
leadership and sales training meetings, the focus is always on the
importance of fundamentals. In every aspect of leadership and sales
as processes, mastering the basics often means success and increased opportunity
in businesses and organizations.
Teams
win or lose based on that same continuous focus of doing the basics well. The
fundamentals win games, and it is the same with organizations and achievement.
Doing the simple things well is a must for businesses today. The basics
count.
In Dale
Carnegie's famous Golden Book, which focuses on the Carnegie Principles from How to Win
Friends and Influence People and How to Stop
Worrying and Start Living, the
fundamentals of successful relationship building found therein give all of us
the best advice possible.
Dale
Carnegie Training offers five important basics that make us all winners in
business and in life:
- Become a Friendlier Person: Be honest and never complain to the customers. Show a genuine interest in their needs and wants and smile as much as you can.
- Win People to Your Way of Thinking: Show respect and get others to do most of the talking. Sell from the customer's point of view, not yours.
- Be a Leader: Show appreciation and give praise to others. Ask questions. Use encouragement and try to make the customer happy.
- Fundamental Principles for Overcoming Worry: Prepare for challenges and try to improve them by learning.
- Don't Worry About Criticism: Remember that an unjust criticism is often disguised as a compliment. Just do the best you can.
No
matter what we do for a living, from accountant to footballer, there is indeed
pure gold in the words of Dale Carnegie. Success is always
driven best when it focuses on common sense.
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