Recruiting, hiring
and training the right salespeople can lead to huge dividends for your business.
Unfortunately, you cannot simply replicate your top salespeople - instead, you
must select the best candidates and refine their skills to suit the needs of
your business. What if all of your salespeople performed as well as your sales
leaders?
80% Of Your Sales Will Most
Likely Come From 20% Of Your Salespeople.
You may have
noticed that the majority of salespeople that you hire are either solid
performers or complete mismatches for your business. Because of this, it is
important to scrutinize and select the appropriate salesperson during the hiring
process.
Consider These Five Tips
When Hiring Your Next Salesperson.
Tip #1: Assess
The Candidate - The right
assessment process can help you determine whether a candidate is a good match.
Additionally, an assessment tool is a time-saver, allowing you to screen out
candidates who do not meet your initial criteria. Have multiple people interview
the candidate to ensure that they can see all sides to them.
Tip #2: Ask The
Right Questions - Interview
preparation allows you to be ready to ask the most poignant and revealing
questions. The most effective interview questions ask candidates to recall
specific instances or opportunities during which they met challenges or overcame
adversity. Additionally, you can role-play "sales scenarios" to see how well
candidates respond and react to typical indicators in your industry.
Tip #3: Ask, Do
Not Tell - Some interviewers
disclose what they want from an employee at the beginning of an interview, and
salespeople are particularly good at playing on such knowledge. Do not allow
yourself to fall into this trap - instead, ask the candidate what he or she is
looking for in a job. Questions such as "Why would you like to work for our
company?" can also prove revealing.
Tip #4: Do Your
Research - Most salespeople
will often brag about success. To ensure the accuracy of these claims, make sure
to write down what they told you then check on them during your reference
check(s). You can also mention that you would like to speak with a former sales
supervisor to judge the candidate's reaction. Additionally, you could ask this
question: "If I were to call your boss right now, how would he or she describe
your sales performance?"
Tip #5: Conduct
A 'Sales Test' - Salespeople are
used to the usual questions such as "What are your strengths and weaknesses?" A
standard practice involves asking a salesperson to sell something simple, such
as a pen or stapler.
Try asking a
salesperson to make a presentation on the current product/service line they
sell. Then:
- Note how the salesperson pays attention to (or ignores) your questions or concerns about the product.
- Rate the candidate's ability to pitch effectively without overdoing it.
Executive Summary: Before you
interview candidates, create a list of criteria against which all candidates can
be measured. Screen your candidates and cut those who do not achieve your basic
requirements. Lastly, always check for use of persuasive language, solid selling
skills and glowing references.
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