E-Tip 224 - 5 Tips for Using Performance Appraisals

The 5 Tips For Using Performance Appraisals Are:

1. Start With A Positive Attitude BEFORE The Appraisal Starts - Performance appraisals do not have to be a dreaded event for you or your employees. In fact, encourage your employees to look forward to them by highlighting achievements in a prominent place. Designate a bulletin board in the break room for monthly employee achievement highlights.

2. Manage Their Expectations - People will be more confident if they know what you expect. Making performance expectations clear from the start takes the guess-work out of the process.

3. Be Supportive Of Everyone - People are more likely to hit their targets when you work with them to create achievable targets, provide frequent coaching and provide honest feedback.

4. Being On The Same Page - During a performance review, you should discuss positive as well as negative results. Unfortunately, some employees feel they are doing a great job or should get a bonus based on their years of service rather than their performance. Nonetheless, you should also talk to your employees about their perception of their performance, as well as their plans and goals for the future. Doing so will put everyone "on the same page." You might be surprised at what you learn.

5. Require Written Goals - Not only should you require your employees to write down (or type) their goals and post them in a prominent place near their desks, but you should also set a time every day for employees to read their goals (it reinforces and reminds everyone what their goals are).

The 6 Competencies For Exceptional Managers Are:

1. Results Oriented - Exceptional managers are passionate about winning. They are dedicated to achieving win-win solutions to situations.

2. Accountability - Exceptional managers demonstrate personal responsibility; they hold themselves and others accountable for organizational outcomes.

3. Attitude - Exceptional managers maintain a friendly, positive and enthusiastic outlook.

4. Interpersonal Skills - Exceptional managers display a consistent ability to build solid relationships of trust and respect inside and outside the organization.

5. Communication - Exceptional managers know how to communicate well with those in and out of the organization.

6. Human Resources Management - Exceptional managers know how to align human capital with organizational goals.

Summary: Performance appraisals can be a great tool to enhance employees' effectiveness and efficiency - when used properly. Be sure to keep the organization's goals in mind and communicate them clearly so everyone knows what to expect. The key to successful performance appraisals is utilizing your best interpersonal skills before, during and after the appraisals.

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