Monday, March 28, 2016

Tip #590: Six Steps to Standing Out in Busy People's Inbox

Regardless of your role and rank within an organization, garnering the attention of busy people can be extremely challenging, especially via email.  Here are six steps to increasing the likelihood that an email recipient will not only open your email, but read your entire message and respond.
 
Start with a simple subject line.  A strong, simple subject line that instills curiosity or provides value has a higher probability of being read than an overwhelmingly long subject.  For example, a sales rep trying to gain a prospect's attention will have better success using a subject line such as, 'New Tool Enables Manufacturers to Increase Productivity by 8%,' vs. 'Your Availability to Discuss the Implementation of a New Tool that May Result in an 8% increase in Productivity." The latter contains a commitment which may delay the recipient's response and information better left for the body of the message.  The former subject line is simple and piques the recipient's interest.

Open with relevance.  To demonstrate why it is important for the email recipient to connect with you, start with the value proposition.  For example, if you are working on marketing and communications materials for your organization and need a testimonial from a very busy buyer, consider why she may be motivated to give you one. 

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