Monday, August 21, 2017

e Tip# 660 Why Some People Get Promoted and Others Don’t

Why Some People Get Promoted and Others Don’t


August 21, 2017
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PromotedAll young professionals are not created equal at the start of their careers. We’ve all witnessed two inexperienced people start at the bottom of a company at the same time and grow at incredibly different paces. One person may have been promoted to a client-facing managerial role quickly while the other person remains in a junior position behind the curtain for years to come.
The big boss may take a personal liking to one of these professionals over the other, but the result of their career trajectories is not completely a matter of chance. There are a few distinct differences between these two individuals: mindset, action, and communication skills.
At the beginning of one’s career, confidence tends to be an issue. Most people question their ability to succeed and allow their inexperience to debilitate them. While a certain level of humility is good to have when you are green, a person who is on the fast-track to success doesn’t allow that to weaken them. Even at the beginning of their career, a success-minded individual welcomes new challenges while acknowledging their shortcomings. On the other hand, the stagnant employee may coward away from challenges in fear of exposing their inexperience.
Actively expressing interest in new tasks, taking action when you don’t feel fully prepared, and being transparent about shortcomings are not things that are easy to do in the workplace. They require a specific set of communication skills that all of us don’t innately possess. But few of us recognize that this is something we can adjust and grow over time. The Dale Carnegie Training Course allows you to do just that.
One of the most famous graduates of the Dale Carnegie Training Course is the renowned business mogul, Warren Buffett. Buffett, who was nineteen years old when he enrolled in the program, learned to become a better public speaker. In one of his speeches at Columbia University, Buffett made it a point to emphasize how becoming a better speaker dramatically helped him in his career. “You can improve your value by 50% just by learning communication skills,” Buffett said.
In today’s workforce, employers are looking for the absolute best candidates to take their business to the level. In order to be the best, one must know how to separate themselves from the competition. Think of the top business executives you’ve come across and the qualities they possess.  You’ll find that there are communications patterns in all of them that align with fine-tuned human relations skills.
The Dale Carnegie Training Course is a tried and true program designed to teach you how to master the art of effective communication so you can begin thriving in your own career from the very beginning.

www.westernct.dalecarnegie.com

Monday, August 14, 2017

e Tip#659 The Real Cost of Employee Retention

The Real Cost of Employee Retention


August 14, 2017
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Countless studies have revealed that young professionals take a fluid approach to job “stability.” Younger millennials are changing their jobs just about every two to three years rather than sticking around for a pension.  For employers, this can be a nuisance. Typically, companies want to hire promising individuals that show a desire for growth within their organization. This is why the common “Why do you want to work here?” question always comes up in the interview.
Hiring candidates that align with a company’s culture and replacing existing employees can be down-right tedious and pretty costly. How costly? In extreme cases, the money that companies shell out for hiring or replacing an employee can be anywhere from three times the position’s salary. And that doesn’t include the time it may take to fill that position, any lost opportunities, and the missed revenue that may have occurred while the vacancy was opened.
To better understand the cost of retention, it’s important to note that there are two types of losses a company experiences when they lose an employee. Indirect and direct. A direct cost is all the money that the company will use for promoting the vacancy through job board platforms. Also included is the price of creating a job. Work incentives, promotions to raises, and flexible scheduling are taken into consideration here.  Indirect costs include all the knowledge and information that a previous employee knew and the potential decline in morale from the team after their departure.
With turnover rates at an all-time high, the selection process is getting tougher and tougher. Employers are becoming reluctant to take the risk of a bad investment with little longevity.
This insight shows us why it is so important to be the type of professional that companies can see long-term value in. While some companies have adjusted to the lack of long-term interest from the new pool of professionals in today’s workforce, most employers still desire loyalty. Key markers of a successful hire are similar across the board. Employers want to know that you are dedicated!
Want to communicate your long-term value to an employer in your next interview? In Dale Carnegie’s Training Course, you can develop the ability to show the markings of a future asset to any company. Each session in the course is designed to help you fine tune your communication skills for business and beyond.

Monday, August 7, 2017

e Tip# 658 How to Win the Battle without Starting a War

How to Win the Battle without Starting a War


August 7, 2017
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battleThe Chinese philosopher Sun Tzu once said, “The supreme art of war is to subdue the enemy without fighting.” Can you feel the power in that statement?
Imagine being able to subdue your enemy without ever having to fight. If you’re having trouble painting that picture, you’re not alone. Most people don’t have the ability to argue skillfully. If they’re not screaming or being combative, they become just the opposite. They may feel insignificant during disagreements. They may even be unable to find the words to express themselves despite having a strong argument.
Author of How to Win Friends and Influence People, Dale Carnegie shares his Golden Rules on how to be effective at communication, and arguments were part of that lesson. Through his methods, you can learn how to state your views, thoughts, and ideas in a way that can easily be understood by anyone, even amidst disagreements and debates. With these tricks, you can begin to win battles without ever starting a war.
The best way to became an effective communicator is developing the ability to listen. When everyone decides to talk over one another, nothing really gets accomplished. Does this sound familiar? This is the very nature of the pointless shouting matches so many of us have had.
In The Dale Carnegie Course, you’ll learn how to effectively win people over. The program explains why it is important to listen to people and show respect for their opinions even when you disagree. This relaxes your opponent rather than pushing them into defense mode. Instead of arguing solely to win, try to make the person feel understood and calm rather than under attack. This way they move to a place of compromise instead of rage.
If you’re someone who tends to avoid confrontation, stepping up to the challenge fearlessly is the hardest part. When you feel overwhelmed and stuck, it may seem easy to throw in the towel. However, this isn’t always the answer. Push past these fears and work toward coming to a commonplace rather than taking the high road. This approach may seem like you are being argumentative at first. However, you’ll find that when you lead your argument with listening to understand rather than being heard, this method almost never turns into a combative screaming match.
Learning how to win the battle without starting a war is so vital in the workplace because how you engage with others sets a tone for your personal brand. If someone is temperamental at work, most assume that outside of work they are probably hostile too. So, what do others think about you?
If you want to be the person who is seen as friendly and not known for feuding, this course is for you.

www.westernct.dalecarnegie.com

Monday, July 31, 2017

e Tip# 657 Why I Look Forward to Mondays

Why I Look Forward to Mondays

July 31, 2017
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MondayYou know that dreaded ache that pounces into your soul at 8:59 pm Sunday night when you realize that your weekend is officially over. Tomorrow is Monday. And Monday means the start of the awful routine which you have now been programmed to believe is your life. I on the other hand, love Mondays. Instead of aches, a gleeful sensation of excitement fills me up on Sunday evening. Why you ask? Because Mondays are motivational. But I didn’t always feel this way? Here’s 5 tips you can use to change your view of Monday.
Tip 1: Preparation
Preparation is the key to a successful Monday. Knowing what to expect and getting ready to meet those expectations eliminates half the mental anguish that usually ends up overwhelming us on Monday. Like the great Benjamin Franklin says, “Failure to prepare, is preparing to fail.”
Tip 2: Adopt a Positive Monday Mood
This one tip can transcend through every aspect of your life. Having a positive attitude can make all the difference between a great day and bad day. On Sundays, I like to destress by writing down affirmations and mantras that make me feel empowered. I also set time to reflect on the past week and to tie up any loose ends so I feel complete and ready for new challenges. I make an effort to learn from whatever may have went wrong the previous week and find ways to improve so that those same mishaps don’t happen again.
Tip 3: Be a team player
Hopefully, you’ve had enough “me” time during your weekend. Start to look at Mondays as the start of being selfless and becoming a team player. Mondays are the start of the work week for everyone so get into the helping others frame of mind. Just as you need members of your team, expect that you will need to be available for others as well.
Tip 4: Dress to impress
This is my favorite tip of them all. Start by waking up thirty minutes earlier than usual and put a little extra love and care into your appearance. If you have a favorite blazer, Monday is the perfect occasion for it. It’s also the best time to break in those new shoes. You’d be surprised how much your appearance can liven up your mood.
Tip 5: Learn something new
It’s never too late to teach an old dog new tricks. I remember reading “How to Win Friends and Influence People” and it literally changed my life. The book helped shape my networking skills and taught me how to be a more approachable person so that I can nurture powerful professional relationships. Going back into the learning mindset we once had in school is so humbling. It gave me something to look forward to all week long.
What tips have you used to pull the best out of Monday?

www.westernct.dalecarnegie.com

Monday, July 24, 2017

eTip #656 4 Golden Rules For Getting Things Done

4 Golden Rules for Getting Things Done


July 24, 2017

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tasksThe tendency to start more tasks than you finish is all too common. Fear of failing to meet expectations from ourselves and others is one of the primary reasons we start things and just don’t finish. To coddle ourselves, we might say that we are “perfectionists” and that’s why things are just never quite ready to go. Alternatively, some people just can’t seem to hone in on small tasks. These are the people that get so wrapped up in the big picture that narrowing in on the steps to get there feels impossible.
If checking everything off your to-do list feels unachievable, congratulations, you’re normal. Getting it all done in one day has never been a practical goal, but getting the most out of your day should always be. The solution to this common problem starts with your outlook. Once you begin to view your year, as a collection of months, days, and then hours, you can begin to effectively manage every moment of your time.
Luckily, the habit of starting and not finishing is a habit that can be unlearned with some effort. Dale Carnegie was keenly aware of the damaging effects having a “serial starter” mindset can have on our productivity. He outlined 4 work habits to combat this in his Golden Rules. To learn how to actively apply these steps to your everyday life, register for the Dale Carnegie Training Courses.
1)    Clear your desk
Before beginning any project, clear your desk of all papers and close any windows on your desktop unrelated to the immediate task at hand. This is a practical way to curb your tendency to become sidetracked by outside sources. Although your other tasks may be important, realize that there is really no such thing as multitasking. Becoming present in that moment will help you fully execute your goal. In 2017, it may be a good idea to switch your phone to Do Not Disturb mode for the time being too.
2)    Do things in order of their importance
Prioritize like it’s your full-time job. Prioritization is an instrumental part of end-to-end execution. Remove any preferences you have may about tasks, and objectively prioritize them based on importance and urgency. Ask yourself: What needs to get done in order for XYZ to happen? This will help you develop a habit of creating timelines built on actionable steps and not just ideas on a never-ending to-do list!
3)    Solve problems in the moment
When executing any project, issues will undoubtedly arise on your way to the finish line. Instead of sweeping those issues under the rug, face them in the moment. If you are unable to correct that problem in the moment, at the very least, plan your solution. When you choose to ignore upsets in your project, they will hold you back in the long-run. After all, project management is about managing.
4)    Learn to organize, deputize, and supervise.
Getting organized on tasks is a given, but assigning responsibility is just as important. Spell out the chain of command on projects and balance the workload of all participants for maximum productivity. When problems arise that you are not able to mitigate, assign it to someone who can. You cannot multi-task on your own, but when a great team is on board, checking multiple tasks off of your to-do list at the same time becomes a realistic goal.

For more information, please visit our website! 
www.westernct.dalecarnegie.com

Monday, July 17, 2017

e Tip# 655 Mastering the Moment with Dale Carnegie’s Golden Rules

Mastering the Moment with Dale Carnegie’s Golden Rules

July 17, 2017
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peaceDistractions come in more forms than loud noises and Facebook notifications. Getting wrapped up in the past and future is a top contender when it comes to blocking our success too.
Dale Carnegie warns us to break the worry habit before it breaks us, and living in the moment is an integral part of that process. He mentions this tip in his famous Golden Rules. Being present is often credited as a major key to success by acclaimed entrepreneurs like Ric Rubin and Marc Benioff. Carnegie, Rubin, and Benioff have learned that being mindful and centered unlocks success across the board.
Dwelling on the past and obsessing over the future can rob you of all the present moments you’ve built. When we are not fully engaged in the present, our performance is detrimentally impacted in work and our personal relationships. Conversely, when we focus our energy on “the here and now” we set ourselves, and the people around us, up for a better future.
This all sounds good in theory but realistically, being present isn’t always easy.
Dale Carnegie knew this was a challenge for many people. That’s why this skill is something our 8 million graduates have taken away from the Dale Carnegie Training Course.
Mastering this skill starts with accepting your past! There is no “undo button” when it comes to our history. Making peace with the moments that are gone is an instrumental part of our growth.
We have all made mistakes, lost opportunities and people, but these unchangeable moments only shape us in the long-run. Learning to view the past as merely a point of reference from which we learn from will reveal appreciation for the present. You’ll find that the only real value in looking at our past is to appreciate how far we’ve come.
Once you’ve made peace with your past, the next step is releasing your worries about the future. It is certainly necessary to envision your future to effectively plan for what’s ahead. But concentrating on the future becomes problematic when you neglect the present. Success-minded people realize that worry serves no real purpose in our journey.
These principles are often easier said than done. Our 8-week Dale Carnegie Training Course offers participants the tools needed to apply these principles to everyday circumstances. Professionals nationwide are using these fundamental skills to be mindful at every moment. The results are less stress, peace of mind and amplified productivity!
For more information, please visit our website! 
www.westernct.dalecarnegie.com

Monday, July 10, 2017

e Tip # 654 The Dress Code of the New Workforce

The Dress Code of the New Workforce


July 10, 2017
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dress codeA sales professional who began his career in the 1980s may be shocked to walk into the headquarters of Google in 2017 and find the Senior Vice President wearing jeans on a Monday. As new age professionals embrace a more casual corporate culture, things like stuffy e-mails and the 9 to 5 work schedule are slowly fading away. The suit and tie lifestyle seemed to be the first to go.
Half of senior managers surveyed by OfficeTeam said they wear less formal attire to work than they did even five years ago. Office dress codes are getting more relaxed and the surge of millennials joining the workforce may be part of the reason why. A casual dress code appeals to new professionals in today’s competitive job market. Balance is a huge perk for today’s workforce and having the freedom to wear what makes you comfortable reinforces the value of balance full-circle.
Nearly 60% of professionals say they’d rather work at a place that is business casual or doesn’t have a dress code at all. A mere 18% of professionals still prefer strict dress codes. Companies are following suit by scaling back on the rules and tooting laxed dress codes as a perk right up there with medical benefits and high salaries.
This new outlook doesn’t stop at in-office practices. Even client-facing roles are becoming a bit more casual. The same OfficeTeam survey found that clients have even reported feeling slightly uncomfortable when a third-party company shows up in a suit and tie. Consider how your team might feel if your contractor shows up in a three-piece suit with a briefcase in hand. Depending on your industry, that kind of energy may give off corporate auditor vibes.
Even with this distinct shift in corporate culture, there’s still a fine line between business casual and just down right too comfortable. Close to half of senior managers surveyed felt that sometimes things got a little too casual! Things like flip flops, showing too much skin, and visible tattoos are still deemed inappropriate by 47% of professionals.
Most professionals agree that you have to dress for your audience. Fashion PR firms in the Garment District of NYC may have a much different protocol than the accounting firms on Wall Street. Wearing open-toed sandals to a board meeting may be a hit or miss depending on the crowd. With personal discretion beginning to play a major role in what is viewed appropriate for work, the lines are often blurred. Research has proven that ultimately upper management continues to set the tone for what’s flies and what doesn’t in the office through leading by example.
What did you wear to work today? Is it different from what you would have worn just five years ago? Tell us in the comment section.


For more information, please visit our website! 
www.westernct.dalecarnegie.com

e Tip # 653 How Healthy Offices are Celebrating Summer Holidays

How Healthy Offices are Celebrating Summer Holidays


July 3, 2017
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In our youth, summertime means BBQ’s, road trips, picnics and days laid out on the beach! When the reality of adulthood kicks in however, summers start to look a lot more like 8-hour days stuck in a windowless office with colleagues. For so many professionals, summer days spent at work feel like a daily countdown to 5 o’ clock. To them, freedom begins the moment they clock out.
A RedBalloon/AltusQ report discovered that companies with high employee engagement levels were up to 10 times more likely to see an increase in profits. It’s no secret that happy employees tend to be more productive. That’s why healthy organizations approach summer with a slightly different mindset. Instead of racing to 5 o’clock, they bring summer fun into the office with company activities and outings.
For a jaded employee that dreads spending more than the already mandatory 40 hours per week with his co-workers, company outings may seem like another chore. That’s why having these activities in the middle of the work day is encouraged. Studies have proven that these bonding corporate experiences create a sense of community between everyone from the bottom up. Before you write off the idea of a company picnic as an unnecessary expense or a distraction, consider these benefits.
Breaks Down Company Silos
All companies battle with silos at some point. The idea that we should work vertically rather than horizontally in the chain of command is what many professionals are taught. Breaking these barriers may be as simple as firing up the grill this Friday and putting your marketing department in same room as your PR team for a good time. Disrupting well-established silos in your business can take time, but it is always worth the effort.
Allows Everyone to Recharge
We all need a moment to recharge and company excursions give us permission to do just that. Regardless of what deadlines are around the corner, a little R&R is only going to give your team the energy to perform better!
Improves Brand Identity
In addition to establishing personal bonds between colleagues, company outings give corporate culture a chance to truly develop. Without communication and engagement between team members, the culture of your company defaults to hollow, made up values. We spoke about how company values are developed in this blog. When those meaningful connections begin to manifest, your team has the chance to curate a company culture they can all believe in.  This sets a healthy foundation for your organization’s customer-facing brand identity.
Teams Feels Appreciated
Never underestimate the power of “thank you.”  A display of gratitude takes this notion even further. Holding a company picnic smack-dab in the middle of the work day can be a treat for everyone.  It shakes up the day, and allows employees to feel appreciated by upper management. Showing sincere appreciation for those around us is part of Dale Carnegie’s Golden Rules for this reason. You can pick up this skill and many others from our Dale Carnegie Training Courses.

For more information, please visit our website! 
www.westernct.dalecarnegie.com

Monday, June 26, 2017

eTip #562 - No One Really Wins in an Argument

No One Really Wins in an Argument 


Have you ever argued with someone with a hard head? You know you’re right, the hard-headed person may know you’re right also but they insist on continuing the argument. They might find a way to harp on semantics or criticize your delivery just for the sake of keeping the argument going. For them, it’s “about the principle.” No matter who is right, arguments usually don’t end well. In business, they can come with a major price to pay.
Section three in Dale Carnegie’s How to Win Friends and Influence People covers the topic of winning people over to your way of thinking. There’s a heavy emphasis on arguments. Carnegie doesn’t actually believe in arguing. He’s better than most of us. But he does realize that we all have disagreements. He gives recommendations on how we can “fight” without every truly getting mad. Let’s break down four of them. You’ll have to pick up the book for the other tips.
Never tell them that they’re wrong
Resisting the urge to be right and bask in your rightness is a short-sighted victory. When you tell someone that they wrong they rush into defense mode and tension escalates. Carnegie recommends that you go into the situation acknowledging that you yourself may be, wrong. With that thought in mind, ask the other person to examine the facts. Through this humble approach, the other person opens up to examining the flaws in their own argument. From there, they will reach their own conclusions without any brash accusations from you.
Admit when you’re wrong
After you’ve examined the facts together, you may realize that your own argument may be flawed. It’s time to acknowledge it. Here’s is where many adults struggle. Naturally we want to avoid the humiliation of being wrong. However, when we acknowledge our shortcomings and even apologize for them, we will likely welcome a more forgiving attitude from the other person. This will minimize the chances for resentment.
Allow the other person to feel that the idea is their own
Dale Carnegie says this is achieved by honestly seeing things from the other person’s point of view.  This skill is a major key to neutralizing a potentially fiery argument. It’s an advanced Dale Carnegie tip that we touch on the Dale Carnegie Training Courses. Letting another person think the solution is their idea is absolute gold when it comes to arguments because it greatly reduces the chances for bad blood when the fight is over. Everyone believes that they’ve won once you’ve mastered this art.
Let the other person do the majority of the talking
Letting the other person do the majority of the talking is a simple principle that gets lost in an argument more often than not. Remembering this will keep the disagreement from elevating to a shouting match. People love to hear themselves talk and appreciate having the opportunity to express themselves. Regardless of the outcome, if the other person has had the opportunity to get it all off their chest, they will leave the situation feeling better about themselves and you.
We’ve only scratched the surface of this topic. Dale Carnegie gives 8 other tips that have changed the way people “argue” as leaders. Through this strategy, most professionals walk away learning that no one really wins an argument at all. If you’re interested in turning your arguments into constructive disagreements, consider grabbing a seat in the Dale Carnegie Training Course while seats are available. Many of his Golden Rules will be instilled in you in a real-life way so that you may never truly lose an argument again.

For more information, please visit our website! www.westernct.dalecarnegie.com

Monday, June 12, 2017

eTip # 651 A Page from Richard Branson’s Book

Richard Branson is the Billionaire who founded the Virgin Group, which controls more than 400 companies today.  Known for disrupting industries, his leadership approach sets him apart from the traditional ways of business. He recognizes that people are not truly successful unless they enjoy what they’re doing and allow time for fun. His empire was built on investing wisely in his business and his staff with the power of people always at the forefronts of his every decision. Here’s what we can learn from him.
Invest in the Right PEOPLE
Investing in startups is really an investment in people. Richard Branson took $1 million dollars and blindly invested into the early-stage tech startup, Twitter. It is important to invest time, energy and capital into the growth and wealth of your people. Most companies are not willing to take a risk on new concepts, ideas and pursuits because the risk is too great, but Branson showed us that we should.
Prioritize Social Responsibility
If you want to invest like Branson, this tip is a major key. Investors should seek out companies with services that will help their community or leave a positive impact on the world. Our social responsibility cultivates a positive synergy and gives people purpose.
Prioritize YOU Time
Many of us are taught to believe that if we work 100 hours per week, we’ll eventually become successful. While the work must be done in order to see a payoff, Branson has showed us that our work shouldn’t cost us our vitality. We don’t need to buy into the idea that being overworked guarantees success.
 Welcome New Ideas
There is always something we can do better. Branson recognizes that companies that are radically different survive because they stand out. In fact, Branson has never been afraid to say “yes” to new concepts, ideas and pursuits.
Let Your Failures and Weaknesses Guide You
Branson sets the example of a man who never lets his obstacles become his limitations. Despite having dyslexia, tax issues and financial troubles in his early stages, he has never let any of this hold him back. He chose to learn from his mistakes, address his shortcomings and use them to guide him through his career.
Richard Branson’s career is not a guaranteed success map but it can set a foundation for doing business. Everyone’s journey will be different but we can all take a page from his book.  His relationships with people propelled his career forward. We teach students about this in our Winning with Relationship Selling course. His ability to communicate as were the markings of a true leader. Our students learn how to do this for themselves in our High Impact Presentations and Leadership Training for Managers courses. Our Dale Carnegie Training Courses have been providing professionals with the skills needed to live more like Branson!
For more information, visit our website